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J.Crew

  1. Walnut Creek
  2. Walnut Creek Shoe Store

Reviews, get directions and information for J.Crew

J.Crew
"We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer."
Address: 1292 Broadway Plaza Space C14, Walnut Creek 94596
Phone: (925) 943-7664
State: CA
City: Walnut Creek
Street Number: 1292 Broadway Plaza Space C14
Zip Code: 94596
categories: baby & children's clothing store, women's clothing store



related searches: J Crew Factory, J Crew near me, J Crew Emeryville, Nordstrom, Banana Republic Walnut Creek
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Reviews
The store itself is nice and employees are always the nicest, so I am not sure how to rate it because the big turn off is selection. I always seem to go in hoping to buy something but they never have anything I like. I shop at the one in SF and always buy some, but here no.
J Crew used to be a favorite of mine, good quality, basics that are always in style and products held up well. I’ve always had ok customer service whether I was shopping or coming in to exchange or return something. I have gained some weight, and am no longer a size 10/12/14. Luckily J. Crew has expanded their sizing in a lot of styles, so I’ve continued to purchase a few things online. But Why bother expanding your sizing if you won’t carry it in stores? I came in today to return an item and even though the sales associate was very chatty and friendly with the person in front of me, I received a completely different experience. No acknowledgement, no can I help you find another style, is there anything wrong with it. Just took the item, and asked if I wanted a printed or emailed receipt for my return. Shopping used to be an enjoyable experience but it’s clear that just like madewell they may make larger sizes but they sure as heck don’t want larger bodies in their stores.
Horrible snobby service; the female associates chose to ignore me, talk amongst themselves and not acknowledge my existence. I was searching for work wear for about 10 minutes and upon leaving a male associate tried to salvage the experience by thanking me for coming in. He was working the men's area. I even regret buying their pieces from Nordstrom previously.
when i went in there with my daughter, there were no greetings from any of the associates. not even a hi. just a lot of stares and attitude. but right after, a white female comes in and was greeted with a hi and 'how can i help you today'. Unacceptable! can you say RACIST! with that type of attitude and poor customer service, i left without buying anything, no sales from me ever from that store! But then again, i was in Walnut Creek,where most of the people are racist!
Bright, clean and neat store with a good selection of good quality clothes. Store is never full even when they have promotions or sales. Staff is friendly and looks busy sometimes. May not always right in front of you when you need help... just short on staff I would say, but it doesn't bother me at all;
Fantastic service. Their men’s stylist Jeff is phenomenal. He worked with me when I was in a pinch to find exactly the tuxedo that I needed.
J Crew had certainly struggled financially, but you will always find cool classics here for guys. I love how consistent they have been.
Sad they are closing the Walnut Creek store
It's a store. You browse their wares, and decide to purchase or not. There is nothing more to say.
Conservative clothing, where sometimes you find good stuff
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