I have the great pleasure to be a volunteer in the gift shop, with my sister. We enjoy what we do, and the staff are so very kind to us. I recently had some out-patient surgery. This hospital and the staff were so personable, and supportive, I didn't just feel like a number, waiting for my surgery. I highly recommend any services, Madison County Hospital offers, and it wouldn't hurt if you check out the cute little gift shop too!
I recently spent a month inpatient at Madison County Hospital. I had wonderful care during the time I was there. The nursing staff was attentive to my needs. The food from the cafeteria was excellent. Dr. Suddarth spent the necessary time to be sure I was receiving the proper treatment. I would highly recommend our hospital. We are very blessed to have such quality of medical care close by.
Excellent care from all areas. Surgery staff and surgeon professional from the time I arrived until I was discharged. Doctor and staff explained everything and asked questions. The staff called the next day for follow up. Lab was very friendly and professional. They shared conversation like talking to family. The Clinic staff were professional and polite. My Doctor and nurse talked and asked about questions and concerns for my visit. The explanations were at a level I could understand and then they asked if I could think of any other concerns or problems. Thank you for being there when I need you.
I have been receiving a bill once a month since August 2021 for a free Covid test. $114 and I gave them my Social Security number and my insurance card repeatedly let me say that again repeatedly. Customer service is non-existent and they continue to send me harassing letters. What part of free and have insurance don’t they understand.
I have been enrolled in the Madison County Health Care System's cardiac rehab program three times. I have always found it to be top notch. The staff, Lisa, Nancy and Aaron, are very attentive to my needs and extremely well informed. They've got the extra mile for me on a number of occasions. I wholeheartedly recommend this them.
Signing up for the online Covid-19 vaccination was so easy to do. We received a call asking if we could come in for the shot at a certain time. We were met at the door and given specific directions to area selected for shots. We were signed in via computer and met by a very personable young lady who gave us some info to fill out and explained where to go. It was very well executed with safety and social distancing! Excellent experience!!!
I’ve had my primary care physician here for 25 years, and I have always experienced careful attention and great medical care. Have had a couple of surgeries in the hospital, with great outcomes and never an infection — this facility maintains record-breaking low infection rates. I’m grateful to have access to healthcare that is both local and excellent.
They were very pleasant and got me in quickly. They had water for us while we waited for the 15 minutes. I get very nervous when getting shots but everyone was so nice and calm. Thank you for your care
This was a great experience! I was nervous and excited to get my vaccine . They all were very professional and made me feel at ease !
I received excellent care from my initial appointment. Surgical and post op care were all very positive experiences.
