Massage Envy - Palm Beach Gardens

I didn't even BOOK the appointment because the girl who answered the phone was first of all, rude and second of all didn't even know what store she was working in. She said they haad no openings and I was just expressing my confusion since online it was telling me there WAS an opening. Instead of at the very least saying "I'm sorry for any confusion" she was telling me I was trying to call the "Palm Beach Gardens" store and that I called the "PGA" store on Northlake which is IN the City of Palm Beach Gardens, hello???. When I pointed out they are one and the same she never acknowledged her mistake but just repeated rudely that they don't have a spot open. Where did they dig up such a rude person to answer phones??? I have a 6 month membership and will NOT be renewing it when it expires.

It was okay. Front desk ladies weren’t particularly kind or informative. Got a massage from Martin and I don’t recommend. Sides to focus on neck and shoulders and he did anything but. Massage in general wasn’t great, didn’t care for his technique.

Mitch gets 5 stars. Best masseuse, James is great too!! I’ve had a couple undesirable situations such as going straight from the massage room into the facial room and having the esthetician tell me my back if full of knots after briefly massaging a small area of my back and shoulders the other hard to forget experience is when a female masseuse told me my spine isn’t aligned. I didn’t know she had a doctors degree. Let’s just say it ruined my massage. Mitch or James. Best of the best

Dont go to Alex. It was the worst massage I've ever had. Told him to focus on my neck, shoulders and back. He didnt even hardly do a massage. Then he went to areas of my body and tried to massage over a sheet. I was so disappointed. Couldnt wait for it to be over. Dont spend your money at this place. Go to someone who has a reputation of being professional and giving you an excellent t massage. This was my second time at this massage envoy and it was horrible both times. Wont ever go again!!!!!

I had an exceptional massage today by Celina who is a fantastic massage therapist. She listened to everything I wanted her to work on. She has healing hands for sure, my body feels so much better. I'll definitely be coming back to see Celina.

James was amazing! Will come back to see him. Great procedures for social distancing and wearing masks. Felt safe and recommend. I came back again on 5/30 and saw Dee for the first time as James was booked... I have to say... wow!! Dee has really gifted hands! I was still in pain on my shoulders and middle back have two small kids who require me carrying them,, have herniated and bulging disc's, and back pain from a car accodent and she knew exactly what to do and the right pressure to apply everywhere to clamp the muscles and got rid of all of my pain! She really has gifted medical hands! I booked a massage for my father as he had been skeptical about massage envy from a previous massage he had and his feedback from yesterday having seen Dee was same as mine! He really enjoyed it and she knew just what to do to get rid of his pain! Several days later now and I am still pain free! Way to go Dee and massage envy! Love you guys!

Veronica did my facial and it was AMAZING. The products she used were great and my skin has never looked better. She was very informative and gave me a neck , arm and shoulder massage as well. Definitely going back to her !