For the last few years, our family has been getting its prescriptions filled here. We have never had a bad experience. In fact, this pharmacy is the best run that we have been to. We are typically greeted with smiles you can still see the smiles in their eyes as their mouths are covered with masks. We are usually in and out within minutes... so relatively no/limited wait time. I also had the experience where I was rushing to the pharmacy just as it was closing for the day doors were already shut. They saw me running to the door and they let me in. Talk about super customer service! Thank you Maple Grove Pharmacy!!!
I came in with my significant other's prescription seven minutes before closing on a Saturday. She was discharged after having my daughter via a C-section. Jen was kind enough to take my prescription even though it would take roughly 15 minutes. I was also helped by Katie. Both Katie and Jen really went out their way to ensure that my love one had the medication that she needed. They could have told me to come back the next day but they did not, which is why I believe they deserve five stars. Keep up the great work and excellent customer service!!!
Very rude staff, will not help if any issue with prescription. They spoke to clinic prescription ordered from, told if any issue call the clinic. Arrive at pharmacy and not filled, told them they spoke to x at clinic and to call since she said to if there was issues and I was told by the pharmacist "I don't know what to tell you". Terrible customer service. I have had numerous visits from rude staff, have spoken to various others who work in surrounding clinics and they all complain about rude staff. I had my clinic call, and the pharmacist was then rude to her. I listened to the entire call. I have put up with this because my wife works in the hospital here and it's convenient. No longer will I. I'm done.
Called the pharmacy in attempts to refill my lost prescription, and Tanya was not kind in the matter. She was short and rude, continually interrupted me and cut me off while I was talking and then so kindly hung up on me without telling me whether or not my prescription was refilled and where it was or wasn’t. Phenomenal employee and service. Ha. Ha.
Brenda is very friendly and always has a positive attitude. Excellent at her job.
Friendly and quick. I rarely ever have to wait. Just inside hospital and easy to find. Lots of parking including all handicap amenities.
