Ostroms Drug & Gift

I drive further just because I was so desperate to find a good quality pharmacy. Finally found one! Ostroms is AMAZING. Quick, efficient, kind, no long phone times, great customer service and more!!! So glad I finally found something of quality. Do not recommend Walgreens in Bothell as a heads up, very poorly run Night and day switching pharmacies! They are 5/5 stars! Thank you, Ostroms! I will be a loyal customer from now on.

They are best pharmacy I have ever used. Always quick to answer, always helpful. The stress with fixing issues with doctor/insurance they have tackled more than once. I love the drive-thru option too, and their hours. They also have an interesting selection of gifts.

Awesome gift store with something for everyone! Unique and fun items -- there's so much!

A true 10/10. Just got another vaccine injection from them, they were busy for sure but VERY organized. In and out in less than 30 minutes, very friendly staff and a skilled pharmacist with the needle.

I've gone here for over 20 years, and through two moves, for my perscriptions, as well as to shop for unique items, but their pharmacy prices just became too high when comparison shopping, according to my private insurance. And you couldn't find nearly as many coupons online to use at this pharmacy with your insurance, like you could with other more well-known chains that were actually listed, unfortunately. If that weren't the case, I would have stayed, but now I'm actually saving a LOT of money. At times they could either be extremely fast with filling your perscription, and at other times DREADFULLY SLOW, depending on who was working, usually. Regardless, it's sad for me to leave because I loved supporting a smaller, local business, even when it wasn't so local for me anymore. I kept traveling back to Kenmore, just to keep using this trusted pharmacy. I've seen a lot of employees come and go over the years, but the ones who have been there the longest, are true gems. I'll miss you, Ostroms, you were good to me.

This is what a pharmacy is meant to be! I went because I was picking up a prescription for my sister. Pharmacy staff was kind, and quick! I browsed the delightful store full of amazing gifts and supplies for 20 min and her prescriptions were ready. They have all sorts of braces, ice packs, assistive devices. Gift items, toys, a fantastic stuffed animal collection, yard art. I live 30-60 minutes away and am even considering making the drive to use this pharmacy because it was such a superior experience from what has been going on with all the chain pharmacies near my home- short staffed, short tempered staff and customers, delayed pick ups, out of stock. If you're in the area, do yourself a favor and go to this delightful store.

Great pharmacy and very helpful people! The gift dept is the best

Having deferred prophylaxis for SARS-CoV-2, I was pleased to find Novavax available at this pharmacy. Genuinely fantastic and caring customer service was provided individually by everyone I encountered at Ostroms. Having worked as a physician at major medical centers in Seattle and Denver, I forgot that a pharmacy might be anything other than an impersonal dispensing machine. Thank you, Ostroms, for refreshing my memory of what medicine should and used to be.

This is why I drive out of my way to use Ostrom's pharmacy: 1. They treat you like a human being. 2. They have a drive through. 3. If you don't like the medication brand they will order a different one. 4. Hours of operation. 5. They bend over backwards to provide you with good customer service. 6. They are quick! The longest you'll wait is 20min. 7. Sugar free candy selection: butter cups, jelly beans, gummy bears. Amazing!

Im so happy that my doctor recommended this pharmacy and switched all of my prescriptions over here today. I was actually in shock when I called them 15 minutes after my doctor’s appointment and they told me they were already working on filling my prescriptions… I have been to pretty much every chain pharmacy in king and part of snohomish county, and in NY where I’m from originally, and every single month I have had at least one giant issue getting my prescriptions filled. I usually leave pharmacies incredibly frustrated and in tears, and told that I may get my prescription in 2 weeks because they “need to order it”, despite the fact that I have the same exact prescriptions filled monthly….also, numerous pharmacies in the area have closed their drive thrus and have stopped answering the phone! When I called Ostroms, they answered the phone immediately, and they were very friendly. My prescriptions were $20 less than they normally cost, and I would have been in and out in less that 5 minutes, but the store is really cool- they have EVERYTHING- and I had to buy a friend a couple birthday gifts. They had so many fun and unique gifts and cards to choose from. I’ve already emailed my doctor to thank her for switching me to this pharmacy, I pray they don’t get purchased by a chain- this is seriously the only positive experience I’ve ever had at a pharmacy in my entire life.