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PetSmart

  1. Reynoldsburg
  2. Taylor Pet Store

Reviews, get directions and information for PetSmart

PetSmart

Description

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Reynoldsburg PetSmart today!



"PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption."
Address: 2389 Taylor Park Dr, Reynoldsburg 43068
Phone: +16149863094
State: OH
City: Reynoldsburg
Street Number: 2389 Taylor Park Dr
Zip Code: 43068
categories: pet service, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 19:00


related searches: PetSmart near me, Petco reynoldsburg, Pet stores reynoldsburg ohio, Pet valu reynoldsburg, Pet Supplies Plus Reynoldsburg, Walmart Reynoldsburg, Petsmart 2774, PetSmart Reservations
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Reviews
My 2 furbaby canines go for grooming here almost every 2-3 weeks. I trust everyone there, haven't had a bad experience in the year we've been going here. I also shop here after I've dropped them off, it's convenient and they are never out of stock.
The staff is very nice always have lizard food Great selection of dog food and pretty knowledgeable about what you may need if you have questions never bought any animals so no clue in that direction but it's cool to look around
A very nice place to get all of our 4-legged friends food,toys, bedding etc. I also looked at all of the aquarium stuff and I believe I'm going to buy me some fish and a nice little starter aquarium.
I called before I went here, to ask if they had my prescription cat food, they said they had the exact bag I was looking formind you I live 25 mins away & I asked 5 different times to make sure it was the exact kind. When I went in, they didn’t have it!! The cashier then tried to sell me on a different bag of cat food, he told me “it’s the same” when he HAD NO IDEA if it actually was or wasn’tit wasn’t. It was the worst experience.
Today I had the WORST experience with the manager Angie. I have never had a bad experience at this location before I have been going here for 5 years now. My family and I are animal lovers through and through. I went to surprise my 10yr daughter with a couple goldfish after getting out of the hospital. I grew up with fish my entire life and I know how to care for them and what they need. I already have a huge tank at home but I wanted to get another smaller one in addition. When I got to the register Angie started grilling me like I was a child about goldfish. I am a 40yr old mother with children in college so to say I was offended is an understatement. However I obliged and let her know that I did have a tank at home and I was purchasing a second smaller one for temporary keeping. She look me in the face and said “I’m sorry I can’t consciously sell you these two .20 goldfish because I don’t believe you can take care of them” as she put them off to the side of her as if she was protecting them from me like I was a monster. Since when did employees at PetSmart feel it is okay to judge someone’s ability to care for a goldfish without merit?????? Then to embarrass me and make me feel like I was being falsely judged as if I was purchasing them just to kill them. As a regular customer of 5 years, I have bought lizards, Guinea pigs taken my Pomeranians for grooming and to the vet there and I have NEVER been treated the way I was treated today. I have never been made to feel less than by anyone there. All of my pets are well taken care of and spoiled if I might add. Angie started lying to me saying I would have to have the tank set up already at home then I’d have to WAIT 24HOURS to introduce them to the water. Which I called her out on because anytime you’re introducing a fish to a new tank it never takes 24hrs. I look at her and started questioning her methods and reasoning behind denying me the opportunity to purchase the fish along with the $100 worth of items for the fish, and my other pets at home. After I began questioning her she continued to treat me like a child, then I questioned her again and she just started ringing me up and didn’t say anything else about it. It was awkward because at this point I felt completely discriminated against, offended, disrespected, uncomfortable and made to feel like a child that was doing something wrong. All this because I wanted to surprise my sick daughter with goldfish. I was happy when I walked in and by the time I left my anxiety hit the roof so I had to take a moment before walking into the house to collect myself due to this awful experience that should have never happened to me. Angie is NOT a good manager here and her methods are unconscionable.
Love to go in and get stuff for my fur baby. My only issue is cost. This was my initial review, but...I also use there grooming services. My mother used them for 10 years for her pup and had no issues so I decided to use them also. March 31st would have been my 2d time getting my pup groomed with them. Had a 1:30 pm appointment and went 15 minutes early so I would be on time. When I got there, there was another customer in grooming area with her pet and was told only one pet parent at a time was allowed in check-in area. They asked that I I step out until they were done with her. I said no problem and step outside of door to wait. We walked around the store for about 10 minutes and came back, but the other customer was still there. I decided to step outside to let my pup get some fresh air and a "gentleman" walked pass me with 2 large breed dogs and went into the grooming area. I "assumed' they would tell him the same thing and he would have to come out and wait with me to go in. I went back to stand by the grooming entrance as not to loose my place in line waiting on the person who just went in to come back out. They never had the "gentleman" with the 2 large breed dogs come back out. I stood there and watch them check him in and take his dogs back to be groomed. I'm not one to play the "race card, but I am a senior Black woman, and he was a young Caucasian male. This really made me feel some kind of way. I left at 1:50pm and called to cancel and tell them how what they did made me feel, and the person told me that what I had just witnessed didn't happen and that they were looking for me. I will never use there service again. I'm stuck using Banfield because I paid for a 1 year Pet service Plan, and they are located within PetSmart. I do not wish to give my money to any company that condones this type of behavior. Even if it was not "based on my race" it was totally wrong.
Clean invornment but hard to get help when asking for fish or another example if you need feeder animsls its hard to get help. always told shure be right with you there is one man piticular if hes there i will leave he proceeds to tell you he knows bettet been in pets for 25 years.... bla bla and will try to school you on anything you have to say. the first few times i figured worried employee trying to make shure customers knew about feeders fish or reptiles But not the case hes just plain inapropreatly rude sorry i can not spell corectly and does not know it all .....In fact mollies when and if you have one male and a female sword tail they can and will interbreed and reproduce .Now he will tell you not possible also he tells you no when you need crickets your wrong on your size and get this not that .Im sorry but i know what my animal eats .I have this same employee because my son said we got the frog outside which we have haf it and kept alive for almost 6 years now we found it as timy babby leg chopped off right after park did thier grass cutting so we rescued it .But keep in mind at tome my child was 10 excited now 16 and this man told me no wont serve me because i kept a wild animal my son was 10 excited how many of us have brought frogs home .He tells me my gold fish wont eat worms from outside which they do and the frog does too .so we catch worms instead of purchasing them for fishing . But they are not for fishing we use the night crawlers for our frog and our gold fish .on top if i ask for crickets this man no matter what answer you give him he knows best My frog will eat small and large crickets it will eat spiders if we catch them in the house and throw them in the tank also i have a water side and dry side in a 55 gallon set up the frog is completely happy I do keep small gold fish in there to look at but i keep feeder gold fish because naturaly the frog even well fed he will occasionaly eat a gold fish or all of them i keep 6 in there BUT its circle of life Frog still has 3 legs alive and is thriving happy healthy just a tiny baby we picked up and rescued from park the vet at first told us dont bother cause of the injury to leg from park grass cutter .But hes now fine .But this employee no matter snake frog spider frog he just alwaws has something negative to say and or trys to correct you in deep down when it comes down to it he makes me pick my own crickets because he says he hates them and is not putting his hands in there im rolling over laughing .This is same emoloyee who says my sword tail and molly can not inter breed when infact have .
We got our dog groomed here this past weekend and oh my Atlanta it is HORRIBLE. Completely uneven. There are marks of his skin where the cut his skin. Double thumbs down!
PetSmart is one of the few only places in Columbus that you can go and get crickets. I also get cats litter and food from there as well most of the time. But this location needs to hire more conscientious employees that are able to use a register. Every single time it doesn't matter when I go the lines always a mile long because there's one person checking out everybody with all their stuff. So if you're ever in a hurry this location is not idea. Maybe consider training more employees to be aware of customers standing in line and have them trained on the registers. Other than that everyone is always nice and are very knowledgeable on pretty much anything in that store. The employees are very nice and treat you with respect.
Good selection of pet food and pet toys
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