Piedmont Pediatric Dentistry

My kids aren’t comfortable with going to the dentist yet. So we tried here. Hygienist’s were great. But once Dr Peters came out, he was blunt and rude. I def expected a more kid friendly attitude. And I didn’t see that at all.he made my kids more upset. Then, tried telling me how to parent, to get them to sit in the chair. He told me I wasn’t “telling them to sit in the chair. I was giving them an option to” Then he said the other option was to have them sit on my lap, with their head on his lap, so he could examine and brush their teeth. So we did that, and he literally held their head down as he brushed and examined their teeth. My kids were shaking and holding onto my fingers as tight as they could. And he used the phrase “sometimes you have to bite the bark”…… I left in tears and they all saw me crying. Do not go here. Don’t.

We had a wonderful experience here. Dr. Peters put me and my son at ease when we came in to address an infected tooth. It needed to be pulled that day, and Dr. Peters wasted no time getting to work. We were in and out within an hour. I was pleasantly surprised by how efficient and friendly everyone was. Great communication all around and we will definitely be back. Thank you for giving my son such a positive experience.

Dr. Peters is the best! He and his team have always been patient with Matthew and he loves them! We arrived a whole day early; and they still fit him in to be seen! I have nothing but excellent things to say!

I’m surprised this office gets so many good reviews. Although the office was clean and the staff seemed friendly, the moment I was asked to sign a consent form granting permission to treat my child without me being present I knew I was in the wrong place. My child needed simple procedures meaning no surgery and I didn’t see why I couldn’t stay with my child. I was told Dr. Peters makes no exceptions. I was also charged more than twice the amount other practices in the area charge for the treatment plan visit - a cost my insurance would not cover because it was not authorized even though the practice is in network. I give the practice 3 stars rather than 1 because Dr. Peters did take the time to answer all my questions, the staff seemed professional and the office was clean. At the same time, I’m reluctant to give this many stars because I was not happy with the treatment plan and Dr. Peters didn’t seem open to other possibilities. He was overpriced and I am not at all comfortable with delivering my child through door A and receiving an overwrought child through door B - something I witnessed twice while sitting in the waiting room. Simply not the practice for us. We ended up choosing Dr. Cook’s practice where I was allowed to be present during simple procedures, and Dr. Cook was flexible with the treatment plan and more reasonably priced. I was also happy with my second opinion from the practice at Zion Crossroads but my child felt most comfortable with Dr. Cook; very important that they go in with a calm mindset. Most importantly, I’m very happy with the results too now that the dental work is complete. * our visit with Dr. Peters was in 2019, so I don’t know if his policy has changed. I suggest asking before making a decision to go *

Dr. Peters was able to see us quickly to resolve two abscessed teeth. Even though it was a busy afternoon for him, he took time to connect with us and was very personable. I liked that he was decisive in his treatment plan for my daughter. He could see what needed to happen and how and communicated it to us clearly.

Just took my three kids 9,11,13 to see Dr. Peters yesterday. Most people don't like going to the dentist, but my kids love it because Dr. Peters and his staff make it such an enjoyable experience from start to finish! The waiting room is cheerfully decorated, the staff is welcoming, and the kids come back from their cleanings with big smiles on their faces. Dr. Peters is highly knowledgeable and always gives good advice on their dental health. Highly recommend this practice to all families.

The staff is always understanding, knowledgeable, and efficient. I have 6 children ranging from 15 years old- 9 months and they all are seen here. I have had two children be extremely uncooperative due to fear and they do their very best to help calm and re-assure them. We are currently seen in the Waynesboro location which will be closing soon, however we will continue to be seen in their Charlottesville location.

Dr. Peters and his staff are friendly, helpful and welcoming! We had a great first visit with our toddler. Dr. Peters was playful and kind with our young wiggly son! It was clear he takes time with his patients; he answered our questions and helped prepare us for what is to come in the coming years! I highly recommend this practice.

My son recently took a hard fall and broke one of his front teeth nearly in half and not only did they squeeze us in same day and stay late to make sure a job well done! but Dr. Barrett also took time to explain what was happening, what my options were, and the process for how to best help him heal. We’ve been using this office for years now and have always found the staff courteous, efficient, and great with the kids.

As we were leaving my kids said, “That was fun!” My kids both had anxiety about dentist appts after having negative experiences elsewhere. The staff is so friendly, thorough, and down to business. They address the kids and help them to learn to speak for themselves when it comes to their concerns and progress. My afab son was thankful that they used his pronouns and name without issue.