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Reviews, get directions and information for Primo Hoagies

Primo Hoagies

Description

The success of Primo is attributed to an excellent, long-tenured staff that regularly serves up a combination of quality, consistency, and originality. Our large and diverse menu features dozens of Specialty Hoagies, most of which are our very own original creations. Primo Hoagies are always made fresh to order, using only the finest gourmet quality meats and cheese. Primo Hoagie Trays and Italian Sampler Platters have become hugely popular at many social gatherings and functions. They are a perfect choice for client presentations, parties, and just about any other get-together you can think of. Our trays and platters are also warmly appreciated when offered as a "thank you" or sympathy gesture.
Through this expansion, Primo has managed to uphold the quality and consistency of product and service that has made us a favorite in every region that we are located. Our first and foremost priority is to never compromise our outstanding product and unique concept. This is our guarantee to our loyal and ever-growing clientele. So remember, it's not a sub, or hero, or zeppelin. In fact, to most people, "It's not just a hoagie... It's a Primo".



"The success of PrimoHoagies is attributed to an excellent, long-tenured staff that regularly serves up a combination of quality, consistency, and originality. PrimoHoagies offers delicious hoagies made with the freshest meats, cheeses, produce, and award-winning bread. Our large and diverse menu features dozens of specialty hoagies, most of which are our very own creations! We offer hoagie bowls, vegetarian sandwiches, and a variety of sides like macaroni salad & artisan cheeses. PrimoHoagies has catering for any event or office lunch. Catering Trays and Italian Sampler Platters have become widely popular at many social gatherings and parties."
Address: 700 Nutt Rd, Ste 712, Phoenixville 19460
Phone: (610) 933-5777
Email: moc.asusmetsyseci@ograf
State: PA
City: Phoenixville
Street Number: 700 Nutt Rd, Ste 712
Zip Code: 19460
categories: fast food restaurant, caterer, sandwich shop


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 10:00 - 18:00

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Reviews
Last few orders have been wrong unfortunately. Ordered the bada bing which literally has 3 ingredients on it. The rabe was completely missing. My husband asked for a cheese swap and to add toppings and Both were also missed. For $14 this was ridiculous. How do you forget the rabe on a cutlet, rabe, and provolone sandwich?! And seeing the latest reviews, the owner posts the exact same message every time. People should be compensated. Nothing will change except people will stop ordering from this location.
I asked the man behind the counter are there any other rolls available? He angrily replied "No primo hoagies get Primo Rolls. I than asked him do you have fountain drinks he replied " Do you see Fountain Drinks" My wife ordered her hoagie and received and white soft roll. While my hoagie was placed in a hard stale Primo sesame roll. That was rock hard and was un eatable . This was the worst Hoagie I ever paid for . My experience at Primo Hoagies was hostility an un eatable hoagie and extreme rudeness. If you don't like the way someone looks or the color of their wife's skin just say so ; and we won't bother your business again
Love this super friendly and sparkling clean spot! The new management is awesome! This Primos uses the freshest, quality ingredients. I love the Nonna’s Veggie hoagie.
Went on a Saturday around 11am maybe 3 people in the store. Ordered 2 small sandwiches paid and had to wait for over 20 mins. Multiple people came in and went also ordering at the counter not just picking up. Total disgrace that the front end can keep taking multiple orders but the back end cant deliver in an adequate manner with over 6 people making sandwiches. They were calling out names for orders ready but not one of them there to pick up or in the store. Last time i will ever go to that store. In all fairness the sandwiches were correctly made and were fresh.
EDIT 7-25-23 - Under new ownership and have not had a bad order since. New employees and ownership seems to have made a big difference at this location. Cannot get an order right to the point I have to not go back. My GF eats pepper turkey but I hate it, so we each get a turkey sandwich, one with cracked pepper and one without. They use Pepper turkey on both even if I specifically ask them not. Even if the order is taken correct, it is obvious the sandwich makers do not have any interest in pulling out 2 types of turkeys for an order. This has happened every time for years, dozens of orders. I am tired of having to drive back just get attitude for a sandwich I already paid for. If this Primo does not want to give the customers what they order I cannot recommend going back, there are plenty of awesome sandwich places in Phoenixville that care about their customers.
David, the new owner, is a really nice guy and did an amazing job with my recent catering order. He was professional, responsive and prompt. ...and the hoagies were fantastic! I highly recommend PrimoHoagies in Phoenixville. Thank you, David!
Super good food! The new owner Dave is super nice and friendly. All the staff is really kind and quick at their job. Would definitely recommend. I’m definitely coming back!
Recently moved to Phoenixville .. and the 3 times I got sandwiches from here the chicken cutlets were burnt on the chicken diablo. Also they went really low on the buffalo cheese which is the main flavour source for the sandwich. For a 14 dollar sandwich to be burnt is unacceptable. And you only realize it when you get back to your desk at work, so you can't do anything about it other than leave this review. The person making it knows they burnt the chicken and choose to use it to make the sandwich anyways instead of starting over. That's just unacceptable. You know you are taking my money and giving me an inedible sandwich on purpose. You wouldn't be able to eat it yourself. So why serve it to your paying customers, unless you don't really care? As much as I love primos chicken diablos, I guess I can only get them when I'm driving around Paoli now since this location has wasted my money too many times.
Just had a horrible experience at the Phoenixville Primo hoagies. Got home and noticed that the order was wrong. When I called back the owner was very rude, offered to give me the missing toppings on the side, not make the sandwich again, and then was even more rude when I came in to get the order corrected. No apologies just asked me to take my sandwich and be on my way. Very poor business practice. So sad. Edit - Response to the "owner": I already filled out the feedback form and would love to hear back from the owner, but the rude man said he was the owner, so I doubt I'll hear back. Judging from the rash of negative reviews most with similar complaints, nothing is being done to correct his poor attitude and horrible service.
Great new manager ,definitely will come back again. Sandwich order was quick , place looks cleaners and the smiles and greet at the front door are a welcome change.
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