Publix Pharmacy at H. Lee Moffitt Cancer Center

Reviews, get directions and information for Publix Pharmacy at H. Lee Moffitt Cancer Center

"Fill your prescriptions and shop for over-the-counter medications at Publix Pharmacy at H. Lee Moffitt Cancer Center. Our staff of knowledgeable, compassionate pharmacists provide patient counseling, immunizations, health screenings, and more. Download the Publix Pharmacy app to request and pay for refills. Visit Publix Pharmacy in Tampa, FL today."

Address: 12902 USF Magnolia Drive, Tampa 33612

Phone: (813) 745-8484

Website

State: FL

City: Tampa

Street Number: 12902 USF Magnolia Drive

Zip Code: 33612-9416

categories: grocery store

Opening Hours

Monday: 08:30 - 18:30
Tuesday: 08:30 - 18:30
Wednesday: 08:30 - 18:30
Thursday: 08:30 - 18:30
Friday: 08:30 - 18:30
Saturday: 09:00 - 17:00
Sunday: 09:00 - 17:00

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Reviews

Spoke with this lady from 12:44 - 12:48 PM on 07/27/22 and had a bad experience with her. She instantly had a negative demeanor when I called to refill my dad’s boost. She immediately told me that it’s not necessary for me to call. I informed her that I was told numerous times to call ahead if he needs more than 4 packs. I requested  6 boost plus vanilla, 6 of the boost plus strawberry, and 4 regular vanilla & 4 regular strawberry vanilla. She basically told me that she was only going to place the order for the 6 boost plus & 6 boost strawberry and the rest since it’s under 4 he can go get it in line himself. You’re telling me that it’s cumbersome to add the other eight to the prepared order, and you would prefer for a cancer patient to wait in line to get additional boxes? It doesn’t make sense whatsoever.  I then asked if someone  can help carry the boxes out for him because he tore his left shoulder. Her response, “there’s a cart.” There’s been other instances where someone has helped him carry the boxes to his car with no complaints. Obviously since my dad has a torn shoulder he has trouble lifting boxes even if it’s just one box. Worst pharmacist tech by far. Her negative attitude and dismissive nature throughout the whole conversation was off-putting to say the least. People who work at the cancer center should have patience and empathy. This lady was quite the opposite.

Absolutely the rudest people ever, went for a prescription pick on friday that had been prescribed on friday. They said about half hour for pick up,no problem. I was also there for a pickup that was approved and filled on Tuesday prior. When they said it was ready they also informed me they would have reduce one prescription because of insurance, no problem. You pour out 18 pills and we are done. No, three people came in behind me they put me at the end of the list filled theirs they were gone and I'm still there one hour later. No I'm sorry for the wait, great attitude. I know they are there for a convenience but Ill go back to walgreens where they are appreciative of my business.

The pharmacist was quite rude today, came to the window with attitude before anything was said to her. I found it beyond acceptable to treat cancer patients, at Moffitt's main campus where many patients fill prescriptions every day, in such an UNPROFESSIONAL way. WOW

Waiting 3 hours for 2 pills! Unacceptable! Because they were waiting on enough prescriptions to deliver to the room...ended up walking down and getting it myself. They are not the only one in town.

Good explanation of meds.  Excellent management with insurance.

They work through the line quickly.  They are always helpful dealing with my prescription plan.  They usually get them to agree to pay for the medication after it's been denied. They get on the phone for you and get them to understand the medication is necessary and should be covered. I truly appreciate all the work and effort they go through for me.  Thank you.

We used to get notified by text when the prescription was ready and this week there were no notifications. We were also told twice that we would get a call from a pharmacist when the chemo pills were transferred to a specialty pharmacy and no calls after 3 days. Tired of calling Publix pharmacy at Moffitt only to get lied to on the status of our prescription. This was not always the case since we used to have wonderful service the past 3 years. It's only since December that we noticed the poor service. Looks like we will have to call them again since no calls by day 4

Great staff, very kind,helpful, compassionate people. They are glad to assist you. They are very welcoming.

This Publix would not refund unopened 2 boxes of Nutren 1.5  and PRO Source packets not needed.  We are very disappointed with this Publix and we will not use this pharmacy again.

I was very impressed with the friendly and pleasant staff who assisted with a complicated transfer order. I highly recommend!

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