Great rooms for the price. Wanted a 1 bed but they were out so they upgraded us to a 2 bed no charge 4 nights at just under 300 everywhere ells cost like 5-600. ITS A RED ROOF IN if you expect anything ells than that's on you.Rooms: 4/5
This was a bad MISTAKE. I booked 2 nights here and as soon as we got to the room we HAD to leave. These non-smoking rooms were so stinky we couldn’t tolerate staying. Dirt smudges on the walls. Stains on the sheets. The floor was sticky. There were homeless people hanging out down the hall. We just didn’t feel safe or clean to stay here with our children so we took the loss and left. The gentleman at the front desk they do service though a window offered to change rooms but over all place did not feel safe. Overpriced in my opinion for what you get. Located behind a Waffle House.
Excellent property and very convenient to Kentucky Expo Center and Kentucky Derby activities. The staff at this property are all great. They all go above and beyond to make your stay comfortable. The room was wonderful, clean, and perfect to spend couple of nights. The bed was extremely comfortable. Will definitely stay here when I pass through the Louisville and recommend you and my friends to stay at Red Roof Inn Louisville Expo Airport as well.
I know most people simply write off one star reviews as people bitter over a bad experience. Do not do that with this review. I will happily explain why I rated them so low, in an unbiased way. The hotel has an almost threatening aura to it at night time. By the time we got to the place, it was after dark, and I almost took the financial hit to find somewhere that felt more safe for the night. Check in was super simple, and check out was even easier. That's why they earn two stars for the service. When I got to the room, it was freezing. The heat was completely shut off, and it took me a full hour to realize I hadn't turned on the heater, because I was looking at caked on dirt on the dial thinking *it* was the indicator. The place looked like it hadn't been cleaned yet this year. The toilet didn't really flush. The bed was super uncomfortable. The environment lends itself far more to fear than to relaxation. When I checked in, the night audit worker decided not to charge me a deposit, and I genuinely feel like it's because they knew they wouldn't be able to tell if I trashed the place, or if it was already like that. The room quite literally looks like it was featured on an episode of First 48. In closing, picking this hotel has cost me the privilege of picking our next hotel when we return to the city. Avoid at all costs.
Bad location with homeless everywhere, night clerk tells me late check out until 12, the overly obese day clerk says latest check out 1130, snatched my room key like it was a jelly filled donut when i informed her it was not working. $115 for 5 hours, for a room worth $35-$40 a day. Further advice, terminate rude day clerk, hold meetings so all employees understand protocol, lower room rates, hire security to clear out the homeless. Will most likely never stay at another red roof after this experience. Rather sleep outside with the bums
This hotel is garbage, and I wouldn't recommend it to a roach. First of all their online pricing is completely incorrect. The website says that the single bedroom is $47 a night on the weekdays, yet somehow I ended up paying $87 for what was supposed to have a deposit included, only to find out during checkout that there is no deposit in the room is in fact $87 standard. Also the staff at the hotel are very unfriendly, very unhelpful, and have little to no personality when dealing with guests. 10/10 would never recommend.
This was my first stay at Red Roof. Wanted to change my room. They wanted to charge me an extra $100.00 a day. When I checked in I asked for senior citizens and or CDL discount. Wasn't allowed with reservations. The rooms are so small. By myself would have been fine, but two people in a king size bed room, you'll be running into each other. I'll go back to Quality Inns and Super 8's. Don't waste your money here.
Room is okay but overpriced. It was very loud around here and the air conditioner won't stay on to block the noiseout. Large groups of people partying in the parking lot sreaming and hollering till after midnight and nobody saying a word to them. Hard to sleep with all this going on. Safety: Place seems kind of sketchy. People partyin Loudly with dope in the air till way Into the Night. Did i call? No. I shouldn't have to.
The AC worked well. The table lamp was missing a shade. The shower worked well, except that the shower curtain didn't spread out far enough and water got on the floor behind the toilet.
