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Reviews, get directions and information for Riverside Veterinary Hospital

Riverside Veterinary Hospital

About

We practice veterinary medicine to better the lives of our patients and their humans! Our love for animals drives everything that we do!

Description

Using in-house lab work, digital x-ray, ultrasound, cold laser treatments and rehabilitation pool, we are able to provide optimal care for your pet. We offer routine exams and vaccinations, surgery, boarding and training for our clients. Stop by or call us today to schedule your pet's appointment today!

Address: 7050 E Lynchburg Salem Tpke, Goode, Virginia 24556
Phone: (540) 586-5545
Email: ofni.tevedisrevir@tseuqer
Parking: Lot
State: VA
City: Goode
Street Number: 7050 E Lynchburg Salem Tpke
Zip Code: 24556
categories: hospital, veterinarian



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Reviews
Dr. Ryan is the absolute best! She is so smart and truly cares about our fur babies! If you need a check up or if your dog or cat has an issue she will figure it out. They will always be my vet!!
I absolutely love Riverside! Laura Ryan is one of the best! Staff is amazing! I highly recommend them and I'm sure my dogs do too ;
As a first time pet owner, I brought my rescued pup in due to an emergency. They told me on the phone to bring her in. I was walked out to reception, which was empty, handed my pup’s medicine. I asked if I was ready to leave and was told yes, you’re good to go. I get home and see that I have a voicemail from Dr. Ryan, whom I didn’t even meet saying they were calling the police for stolen goods. I immediately called back and spoke to Becky, and told her I had to pick up my children and couldn’t make it back today. She then brings up my children in a very disrespectful manner and says they are coming after me. I told her I would be complaining to bbb and she hung up on me. I proceeded to call and she finally answered saying she would do this all day and again hung up. About 9 years ago, my mom opened an account there in my name since she had no credit but it was paid in full then.
The folks at Riverside are the best. They have taken care of our animals over the last couple of decades. They have been with us through happy times and sad and they were always compassionate and helpful.
My little girl was sick. My vet couldn't see her for over a week. Riverside let me come in the very next day. She had to have surgery. She had a blockage. If I'd waited she probably wouldn't be here. Vets need to do better! Thank you Riverside for doing good for us.
DO NOT TAKE YOUR PET HERE IF YOU DO NOT WANT UNNECESSARY CHARGES ON YOUR BILL! If i could leave zero stars i would because not only did they make mistakes but their customer service is a nightmare. i took my dog here to be spayed after a friend referred me. when i called and asked how much it would cost i was told $169 in total. i asked if there were any other fees i’d have to pay for and was told no. i booked it. when my dog was ready for pick up it was TWICE THAT!!! i was charged an additional $50 office fee, $15 for pain medicine that w $50 because my dog was supposedly “in heat”. when i asked the man at the desk why i was charged all these extra fees specifically the “heat” fee, he said, “someone should have called and authorized all these additional charges with you.” i said nope no one did. and he started to stutter while repeating the same thing that someone should have called me, clearly realizing someone messed up. i had another appointment so i paid and left my phone number for the manager to call me since they were “unavailable”.i called 5 times IN A WEEK AND NO ONE EVER RETURNED MY CALL UNTIL I THREATENED TO COME IN! and even then! they did nothing about it!! y’all should be put to sleep. i think some of the animals you work with have more human decency than a single person working there. I’m a single mother and disabled combat wounded veteran! you’re welcome for the the freedom you get to take advantage of people the way you do! SHAME ON YOU!
It was an amazing experience there super sweet and accommodating. I've been bringing both my dogs to them for years. I moved to Lynchburg 4years ago and I still take a trip to them because they're the best and Dr. Ryan is absolutely amazing. One of my dogs is dog aggressive and they're always making accommodations for us to make sure that everything is smooth and is comfortable as possible for him and I. I recommend everybody going to this place for first-timers and people who are looking for new vet care. I also lost my baby 2 years ago and they cremated her and brought her back to me. I have been going to Riverside over seven years. Even with new staff arriving they are always wonderful and very respectful!!! Even living in Lynchburg it is worth the travel!!! Thank you guys!!!!
My dog was brought to Riverside after my hound escaped and when he was found, people thought he had been hit by a car. He growled a bit when the vet tried to examine his hindquarters for any internal damage; he was not bleeding externally. What I loved about my experience here was that when I got there and started getting him to move around, instead of sedating him and doing Xrays, they muzzled him and moved his legs around, we got him walking, and determined he was just sore. I was treated with kindness and respect the entire time and was most appreciative of them.
Staff are very nice and informative. My cat was well taken care of by the doctor who was pleasant and knowledgeable. I felt my pet received the service she needed and I would definitely return again.
They are the most caring people..I have been going to them for about 7 months now since I moved to Virginia..I have a rescue beagle...and they are wonderful with him..I highly recommend them!
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