Select Specialty Hospital (OrlandoNorth)

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Description

Select Specialty Hospitals specialize in long term care for chronically critically ill or post-ICU patients.

"Select Specialty Hospitals are critical illness recovery hospitals, specializing in caring for chronically critically ill or post-intensive care unit patients."

Address: 2250 Bedford Road, Orlando 32803

Phone: (407) 303-7869

Website

State: FL

City: Orlando

Street Number: 2250 Bedford Road

Zip Code: 32803

categories: hospital

Reviews

I want to share my absolute love of the staff at this hospital.  Right from the first minute I arrived I started receiving excellent care.  The nursing staff is the very best, the nursing assistants are so attentive and really make sure I am bathed, dry and comfortable at all times.  I know I am ready to go home with good results after being here for 2 weeks.  I had just a couple small issues that have been resolved.  I don't know what else to say other than if I ever had to make a choice to come here, I would in a heartbeat.  I forgot to mention Respiratory Therapy, Physical Therapy:  also top notch.  I can't remember all the names, but they were all excellent and I will be forever grateful to each and every one of them for helping me feel whole again.  Thank you and I love you all.  Never a harsh word was spoken to me during my stay.

The care that my sister was given was appalling. The nurses were travel nurses and the were rough and mean to her. Not the place to die in.

If you are able to speak the staff treat you better. If not, make sure to have family check on you. Even if you are labeled to have elevated care for the nurse supervisor to get alerts when you call for help, your calls will go unanswered.  My family member was told to write a review so she could leave and the staff stood behind her and read her review as she was typing and then alerted someone that it was done.  A police report was also filed here for abuse. I invested at first with the nurse supervisor they called her Grizz or Grizzly and she sent me a letter stating so, then she changed her story to the police.  There are so many horrible things I saw here but I was threatened and told we could not move this person or they would get Covid again. I did not know much about it at the time.  I recommend someone visit their family that is comfortable with changing a bed pan because I had to do it for them. Even when I went up to someone to ask for help they said its not their patient so they couldn't help.  I have so many stories to tell. I still have nightmares and I wasn't even the patient who was stuck here with the nurses smacking them for going to the restroom on the bed because you couldn't hold it for 2 hours.  *update* they asked me to call them and now took that number away. That's fine. I'm sure they would threaten me again anyways.

Some staff work and some staff just takes their time. They are turtles when a patient pushes the nurse call button. They leave you for dead. They experiment    on the patient. I think I have more experience than some of the staff. I only saw mess cleaned properly and right after changing bandages twice. I asked questions, they look at you like you crazy. I'm uncomfortable visiting so I know the patient is nervous and I'm trying hard not to let them notice my disappointed

My loved one came was admitted to this facility and their health went downhill from there! I have no reason to make any of this up and I just want anyone reading this to take these complaints seriously and pay attention and stay alert. Just don't throw your loved one into their care and walk away and wait for calls with updates! STAY INVOLVED! My loved one was trying to whisper and tell us what was going on through the window and phone to have it dismissed by staff when approaching them about it.   1.The phones in the rooms hardly ever worked and I was told they were "broke and waiting to be fixed"  My loved one had a simple cell phone that staff would not keep charged AND chargers kept disappearing.  2.Money went missing. We thought it was maybe medication making her say this, but they did NOT come out of this facility  having the money they had going in. She was right. 3. False teeth went missing and they acted like it was no big deal. 4.My loved one was agitated. Try being in one of these place during COVID, we all would be.  My strong feeling was my loved one was medicated so they could avoid dealing with. And once the medication started, they were not the same, A happy laughing strong elderly, began the path of a chin to chest. 5. Not a strong communication with care regarding what medicines were given. MAKE SURE YOU TELL THEM TO GIVE YOUR LOVED ONE NOTHING UNTIL THEY DISCUSS IT WITH YOU FIRST!

I arrived Select North and was greeted by very professional nurses. My stay of three weeks was perfect. My wound is fantastic. The nursing staff incredible. The doctors , therapists work so hard on my recovery. Thank you JP.  And the best CNA TO CHARLENE. Go to Select Orlando.

Tell me how my husband was there Thursday night, Friday I was there and he was fine and died Saturday, his elbows looked like if he was dragged on the floor and his knees. Don't send your family to this place..when you are there they pretend that everything is good and they are nice. Si usted quiere que su familiar muera pongalo aqui.

Marie CNA was very attentive and always ready Most of the nurses were great.  Chantel, Shiree?, Shayna,  Darryl, Michelle, Eileen, I know I forgot a few.  The others would ignore or walk away if you ask for something. One night the rooms are kept very cold and you are only given a sheet I moved around in my sleep only to wake up to see i was halfway off the bed exposed and all my cords tangled around me so I couldn't move. 2 nurses came to change my roommates sheets they change them at 4am  both walked passed me several times and just shook their head.   I had no voice because of a tracheotomy. It wasn't until a day shift nurse came in and rushed to help me. Also they want you to use the call button if you need a nurse but you cant talk so you get no response since you didn't verbally ask for anything. The drs just pass through.  I had no idea what even happened to me until my friends and family told me.  I was drugged up pretty much the first week or so.  If you try to move a cord or line out of your view they will restrain you and tie you to the bed. So many things were delayed until "tomorrow"  always something.  *note: i had to change my review because the first day they had someone looking over my shoulder?

Leaving the big hospital, we were introduced to Select Specialty hospital. I read the brochure from cover to cover to make sure that would be a fit for my Mother.  For the first couple of weeks it was rough for me and my mother to experience none care. I am that family member, who has put her life on hold to make sure my mother gets the very best care that she deserves. I have spent 10 to 12 hours at a time to make sure, lets be clear I am watching the staff with ALL the patients. I wanted to make sure that they were not only being kind to my mother because I am here.  Because of soft complaints, I believe this hospital has gone from 95% to 99.95, there is always room for improvement. You can't teach Kindness, you can only teach a skill, I suggest look for gentle and kindness. if it is lacking, say something in a gentle tone, where things can be changed. I now give this facility 5 stars with honesty and with a smile.

Because of the event of having a heart attack, I was thrust into a position of being at Florida Hospital all of which was a new experience for me.  The last time I was in the hospital my wife was there for me but she has since passed away, my friend Jimmy has been a tremendous help to me in order to be here at the hospital and still take care of things at home. I didn't exactly understand what was going on but with the help of all the nurses and aides it has turned out to be a very pleasant stay. The staff at Select specialty hospital did an excellent job in helping me get through it all.

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