T-Mobile - Richmond Heights

Reviews, get directions and information for T-Mobile

"The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest Apple iPhone 14 deals, along with great Samsung Galaxy S23 Offers and OnePlus promotions. Shop this T-Mobile Store in Richmond Heights, OH to find your next 5G Phone and other devices."

Address: 5190 Wilson Mills Rd, Richmond Heights (Ohio) 44143

Phone: (440) 683-4003

Website

State: OH

City: Richmond Heights

Street Number: 5190 Wilson Mills Rd

Zip Code: 44143

categories: mobile phone shop

Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 12:00 - 17:00

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Reviews

Ivan took care of us at T-Mobile in Richmond Heights. He was excellent. He was very knowledgeable, very understanding, and made sure everything we needed to have done with our new phone was completed. On a scale of 1 to 10, Ivan rates of 15.

Tyler, Patrick and Ivan were most helpful and efficient in handling our complicated 3 line port in with one BYOD and 2 phone purchases and in consolidating the account under one family plan.  They were truly focused on getting us the best value and options as opposed to upselling us.  I would definitely recommend this location.

Thanks Chris! You were very helpful on the phone  call and in store! Speedy service, polite, and genuine! Your awesome .

Amazing environment. DEL and his team are amazing and always take the extra step to make sure the customer is well informed and taken care of.

One of the worst stores. Patrick the manager is unconcerned, unresponsive and unemphatic to customer concerns. They have a horrible phone selection, and the staff is not knowledgeable nor helpful in assisting customers in making purchasing decisions.  I'll never go there again and suggest no one else go there.

I love the guys that work at this location Ethen and Nathan I believe are their names . Very knowledgeable, always helpful, great customer service, fast service!

This place has terrible management. They had employees working there sick. I told them they should go home but they said they're managers wouldn't let them. DO NOT WORK FOR THIS COMPANY.

I prefer this location its clean, the staff is usually friendly and very knowledgeable,  sometimes wheen i do transactions over the phone they get messed up but me and my family come here and no matter whos working they are competent enough to fix it, thankyou.

Do not shop a this store. The Manager Sergio sold our company phones not knowing if they would not work in our area They will not but told us the coverage was great.  He then told us after paying for brand new phones to request replacement refurbished phones. Check your coverage area and avoid this store if you choose to take the chance on Tmobile. If there was a lower rating I would certainly give it to the Richmond Heights Tmobile Store.

Out of all the T-Mobile stores I have been to, this location has the most friendly and helpful workers!  I won’t go to another place!!

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