Automagic

Auto Magic are truly Magic. They are the most professional body panel beaters that I have had the pleasure of dealing with. The repair on a difficult metallic colour is absolutely perfect. My partner is a perfectionist and when rates the work as PERFECT, you must believe that the work is perfect. Congrats Auto Magic on getting the very best review that I have ever given to any entity ever.

After two days of calls and WhatsApp messages no one even came out to view my car for a quote. I even sent pictures at their request and did not receive feedback or a quote. When phoning them to cancel, they just said “okay”.

When I arrived for my car there was a scratch that wasn't there before

Nice and friendly, from guys at the gate, reception, workshop, the owners and all. Had a nice conversation with the manager and even took me to his office to see try to lift the heavy DRUM...

Friendly staff. My car was once fixed there and I was happy with their service.

Quality of work was perfect, service wasn't amazing, didn't go the extra mile when we needed them to. Would I go to them again, perhaps but may not be my first choice.

If you've got other options, please do opt for them, they ddnt do things right the first time on car, had to go in for the second time...

Terrible experience. I was referred to Automagic Selby by my insurance company. They had my car for 1 week from Monday to Monday to fix a very small scratch at the back of my vehicle a total are of 6cm as per the incident's description. When I collected my car, I could see a solidified drop on the "repaired" area without even having to touch it. They proceeded to take my car inside their garage and "polish it" with a liquid. They then said that it was fixed. When checking for the 2nd time, I realised that they had also left a scratch on the "repaired" area. Clearly unhappy after having waited 7 days for my car for such a small repair that was done unprofessionally and without any kind of quality control, I left the panel-beater with a very bitter taste in my mouth. The owner of the place said things like "oh, these things happen" and "it's such a small scratch". To the owner: You quoted me full price to do a small repair on my car ±R7K and your team did not bother to check the tiny area properly even though you had plenty of time to do so. You then expected me to leave my car for another few days to do the job properly - That is not how service-oriented businesses work. Your team had a week to pick up these issues, but your client did instead as soon as she saw the car. "These things happen" is not an excuse. "It's such a small scratch" is just a lame thing to say - IT WAS ALWAYS A SMALL SCRATCH THAT I PAID YOU TO REPAIR ON THE 1ST PLACE. I would never recommend this place to anyone, especially not after having experienced their approach to a job that was badly done, i.e.: That attempt of convincing the customer that their service was not "that bad". Sorry Automagic Selby - but charging R7K to deliver a job less than well done is NOT ACCEPTABLE.