Cappello at Vaal

Do yourself a favour and don't even step through the doors. The manager was rude to multiple guests. Coffee machine was broken. No on-tap beer. Ingredients missing. We waited over 1 hour and 30 mins for food to arrive cold or incorrect. The pizza was raw and had to be sent back. This place needs a revamp, re-train, and redo their thinking. Awful.

Don't waste your time. Food took 2 hours, waiter had an attitude, then when the food finally came it was old and dry. Music was so loud you could not have a conversation. A glass broke and no one came to clean it up, just left there in the middle of the floor. This place is like a dirty tavern.

Highly disappointed. The service was horrid. The food even worse. The only positives were the drinks. Literally took almost two hours to get our food, just to receive the food cold and tasteless. Chunky tomato slices, cold and dense burger pattie and meatballs. Dry and stale burger buns, cold and hard pasta and a spacey, all over the place server. Such an awful experience. They seriously need to re-train their waiting staff and chefs.

Do not!!! I repeat, DO NOT!!! DON'T waste your time and money at this place. After waiting 2 hours for our food our seafood platter arrives with calamari that was off and burnt rice. Kids couldn't even eat the pizza that was order because it was just disgusting. It tasted like oven bake pizza you buy at Pick n Pay. A glass fell on the floor and wasn't cleaned for the whole time we sat there right up until we left. After all of that horrible food and service we were forced to pay a 10% tip food trash. You are better off getting Mc Donald's or KFC

First we were given a Hubbly that was sealed with tissues, and things only got worse from there.. When they were closing they wouldn't let us leave with the alcohol we had left but also forced us to pay for the bill of the alcohol that we were expected to leave there citing that no patrons are allowed to exit with alcohol. on top of that they claimed speed points were all not working so we then had to go find ATMs to withdraw money adding a further hassle and cost on the terrible experience.

The food is amazing and service very quick.

Horrible service I waited 2 hours for my food, they ran out of skewers so the waiter decided 2 choose something else 4 me. And to top it all of the plates were filthy sies sies

sadly ... reviewing this place does NOT change matters... clearly the owners are passionate about .. well not much... LOUD MUSIC... entertaining a community driven by alcohol... ... one can simply NOT digest food in this GASTLY atmosphere... Emerald Casino should revise their tenants...

Cappello in Vanderbijlpark are located inside Emerald Casino Resort. If you do not know the area it is a bit tricky to find it. You have to enter the security gates at Emerald Casino Resort, find parking in front of the entrance to the entertainment area. As you walk in you will see the huge entrance of Cappello restaurant on your left hand. The entrance is impressive, hygiene is good, the person that welcomed us were very friendly and helpful. I could not see a bathroom and the waiter also did not mention where the bathroom is. Cappello in Vanderbijlpark have a Jaz atmosphere a high roof with beautiful lights. There are four different areas to sit, outside with a overview of the entertainment area, inside next to the beautiful bar, the lounge area that could be great for a group of people and also a smaller and darker area. The food was delicious and up to standard but the drinks and cocktails were better. They ran out of chips, but made up for it buy replacing the chips with creamy spinach that was delicious. The waiters and staff was friendly and helpful. Cappello open at 10:00 so next time I will go for a branch.

It's an interestingly decorated place. The fadora platter is wonderful. The service has gone down though. I would advise that you keep your orders simple and don't depend on the waiters. Order the ciders or beers you expect to have for the day at once as they'll coming in an ice bucket, keep your food choice to the menu avoid excluding or including items and ensure that you're up for the turn up after 9 on weekends.