D'oreal Grande Hotel, Emperors Palace Casino Johannesburg

This hotel is close to the airport. This is rated 5 star, I would rate it a 3 star. was a disappointing experience as the room was not clean. Found the place a bit shabby, couch was torn, carpets have not been cleaned and was stsined, the shower is above the bath, which kept clogging. Being winter the windows were not properly sealed and icy cold wind blow into the room.There was no proper ports for phone charging. As for breakfast we were told they do not make fried eggs. There was only scrambled eggs . Will not stay here again. This place definitely needs an upgrade. Not worth the price. We stayed in Room 3106. We had other couples complaining about clogging bath tubs and dirty carpets.

One of my favourite places to stay in Joburg, rooms could do with an upgrade and the service in the breakfast room could be improved on. But otherwise a good, safe stay in JHB. Always very friendly font desk staff. Rooms: Need to upgraded.

Checked in at 03h00 Paid R4790 for 4 hours of sleep This place needs an upgrade Beds are worn out. Not even dstv in rooms. Slow wifi. Not a proper shower. We didnt event get a new toilet roll! I've been to places all over the country that have 200% better service and luxuries for ¼ of the price !!

During load shedding, you can watch TV and have lights, but a person that needs a breathing machine cannot be helped, we asked if they can remove the TV so the breathing machine can be plugged in there, they ignored us. A 5 star accomodation that's not helpful to a person's life or death situation. I will never go back. To spend almost R5000 a night and that's the service, pathetic.

Excellent service and nice rooms with everything you need. Super good location close to casino and restaurants.Rooms: 5/5

Your 5th floor buffet breakfast definitely not a 5 star you need to step up even coffee was like muddy water worst I've ever had Couldn't even order eggs only what was in warmersRooms: 5/5

Went to the Barnyard last night and then fell into this heavenly cloud bed....just sank into it. Breakfast this morning of pastries and then bacon and egg....big pots of tea...what more can you ask for....Rooms: 5/5

Modeled after Ceasars Palace in Vegas, this place is massive. All under one roof - dozens of restaurants, multiple casinos, theaters, shopping etc.Rooms: 4/5

Amazing, clean, luxurious, friendly staff members and the rooms are well priced!!!Rooms: 5/5

Beautiful rooms, easy access to casino and food courts , great service