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Reviews, get directions and information for Game Cape Gate

Game Cape Gate
"Game is a trusted brand with an over 50-year heritage of delivering the best value on quality merchandise for African consumers, through its 108 stores in South Africa and 28 throughout the rest of Africa. Since its inception in 1970, Game has been focused on providing our customers with unbeatable prices, which is reinforced through the Game Price Beat Promise."
Address: 7570 Le Cap
Phone: +27 21 980 8500
City: Cape Town
Zip Code: 7570
categories: department store



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Reviews
Today once more I had a bad experience at game Cape gate. The only 2 portable rechargeable radios on the shelf were broken, there also seems to be no assistants on the floor to help clients, you have to look for someone and no one seems to be interested in helping. How on earth do you keep broken stuff on display???? Never again.... Never again
Will not Recommend this game at all, was standing for how long at the cellphone counter, no help, Tevo employees sitting on their phones. I know its a puplic holiday but you get payed to be at work. Sorry to say Not recommended.
Poor service. Every time! I try to avoid this shop at all costs based on previous experiences. Today again I was disappointed. No one to assist, I even witnessed a staff member dismissing a customer who merely asked a question. I'm not sure how this specific branch is still open.....
2 time i tried to get n credit facility by game and 2de time i got declined, they dont do have a bad service online i recomend dont try to get an credit facility card mobicred will help you the best.
The customer service is shockingly poor. I called in to inquire about the availability of an item and if I wasn’t put on hold endlessly, I was repeatedly put through to a department with no one answering the call. On my 8th attempt, the lady rudely put me on hold while taking down my details. What’s sad is that I am experiencing the same issues with the Tygervalley branch.
Don't know why they have UberEats if staff isn't trained to use it. Orders gets accepted for items that's out of stock and they don't have the decency to contact a customer back after an hour wait time. Been calling the store for over 20 minutes just to speak to a manager or anyone that can assist with canceling an order that I was charged for. Staff either hangs up on you or the manager is just MIA or refuses to deal with complaints. Worst customer service I've ever experienced. What a nightmare. Not worth the trouble. Would not 100% recommend ordering from them or even calling the store.
You have the wrong opening times online. You close at 17:00 on a Sunday not 18:00.
I wanted to Sony earphones and excellent service Sylvester but cannot say the same for the lady Manning the Goods Return desk. She was downright miserable & a very poor communicator
At game gape gate during festive period, bought huggies gold. Cashier shielah asked me a client to fetch a bar code, with attitude as she can't leave her till. Disgusted in the service. No apology, no sorry for the inconvenience, nothing
Good client service. Helpful staff. Very large variety of products although not all their products are stored inhouse. This can be frustrating since you have to wait for items to be delivered at the store before you can collect. The brand is great and reputable though. I've bought several items there and will recommend them.
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