Tommy Hilfiger

On the 2nd of December 2019 I was double charged R7386 by the tommy hilfgure shop at the V&A water front by the shop manager aisha everytime I call they ask for my details and they says it not their fault. They don't do no follow up neither update.they say I must flight back to cape Town to the shop all the from durban I tell don't have for that. I've spent airtime close to a thousand, They shut me off saying they they can't do anything I must call my bank when I call my bank they say the shop made the mistake. It so frustrating that the tommy hilfigure in Capetown has a bunch of unprofessional workers who does care about customers satisfaction.i can't wait for this to be revolved and I will never do shopping at then the particular shop and the brand it self I'm so disappointed in your workers they are a bad image to the brand

Terrible Staff, Very unhelpful, couldn't crack a smile. Very loud guy who had his friends in store, bothering tourists as they were trying to look around with non relevant conversation, they didn't seem pleased, a little embarrassing!