Gym Company Randburg

I’ve been with this branch since 2021, the equipment is tired but still works. No bells, no whistles here. I requested, through the manager, filled in the necessary form that they get the ankle strap to use on the pulley machine. It is the only gym I have been to that doesn’t have this. They won’t buy this piece of equipment which costs less than R500. The excuse is none of the other Gym Companies have it, yet they buy more kick boxing bags. When we pay the annual admin fee their SMS stats they use the money to buy equipment. Very disappointed to say the least. They are not interested in their members. Their choice of music is another problem. Who wants to gym listening to jazz….?

Being a Radio an TV personality and national public figure, I've been to various gyms throughout the country. However I've recently joined The Gym Company in Bromhof, as a platinum member, I have received the most amazing service from their sales team, professional spa therapists excellent cleaning staff and incredible personal trainer. Well done and thank you for your professionalism and great service.

A great little gym. It's a bit sequestered away, you have to go deep into the center to find it. But it's a great place for a regular workout. Friendly staff and good equipment

I give this gym 0 Stars. It is absolutely useless and would recommend anyone considering this facility to find an alternative gym, Management of this facility is appalling. Every week, there is something at the gym that does not work or broken. The machines are not well maintained and are neglected. There is no hygiene standards in this facility, and management will do nothing to improve the hygiene of the gym. Machines are left with other users sweat on them from days. Management does not make any effort to enforce the rules of the gym and to ensure a pleasant experience for all clients. The gym Sauna has not been working for 2 months. This is literally 50% of the facilities offered by the gym and people are only getting half of the agreed package they signed up for. There has been no effort or sense of urgency to fix the gym sauna. Yet every client pays a maintenance fee for what exactly? If nothing in the gym is going to work or nothing is being done to upgrade or actually maintain the facility, most likely the money collected by the gym for maintenance fee is being used to fill managements pocket. Staff members will purposefully say the sauna Is not working to cut down on electricity costs. Not to mention the plain disregard of the Gym/Sauna rules by its users and management refuses to do anything about this when brought to their attention on numerous occasions. The staff members are not helpful and are unfriendly. I would not recommend this facility at all. Gym Company Bromhof is appalling compared to its other locations. Get new management to run and operate gym company bromhof. Lol, reading all the negative reviews of gym company bromhof just reinforces the fact that management and staff will do nothing to improve this facility. Stay clear and DO NOT SIGN UP!!!

Good gym, has a sauna, Spa and squash. Spinning classes though not very good with communicating if a class won't be convening. The equipment though there is to cater to every part of your body, it's old and some of it is falling apart

My membership was moved from Fit24 when it closed down without my approval. When I try to cancel the membership with Gym Company, I get told I must send my confidential information to a WhatsApp account to get it canceled. What a disappointment since I've never approached the gym company for anything but they think they have the right to debit my account.

If you’ve not signed up yet. Don’t. I can live with limited equipment and equipment not working but the bad the customer service is what truly makes this place a no-go. There are a few friendly faces but unfortunately they cannot assist when it matters. Wish we were treated like customers and not an inconvenience.

The admin staff do not know what they are doing. If you have a question they always need to speak to 4 or 5 people before they can give you correct feedback. It is a disaster to try and cancel your contract at this gym.

Horrible/unethical practice towards memberships. I am trying to cancel my Gym contract with not much success, Please do not sign up with these crooks. Stay clear.

I usually train in the studio at Bromhof. When there is loadshedding, there are no light. Emergency back up lights were promised about 3 or 4 months ago, specifically stating that the classes in the studios could continue. This is still not the case. Even on the main floor, there are no back up lights. Get a generator! I pay full gym membership every month, but can't train when there is loadshedding. Not fair!