Reviews
The service was sub par. The massages were mediocre. I was in for the couple's treat and one of the ladies had long nails that scratched my partner. The food was terrible. The pedicure was actually nail painting. All in all, it was not worth the 998 ZAR I paid.
Massage treatments were great but the food needs to be be reviewed. Thank you for a wonderful afternoon of pampering. Heaven on Earth indeed
I don't have enough words to compliment them, they're too amazing.Rooms: 5/5
My Husband and I booked couples overnight package. The team was welcoming and friendly. We were late for our appointment and they accomodated us with smiles on their faces.We really enjoyed our massages and the hospitality from Angel and Thabi. They were excellent!!! The room was a very large bachelor pad which was clean and very neat. Our over night stay was pleasant and breakfast was devine. My husband and I truly had a wonderful experience We will definitely be coming back and recommending your establishment to our family and friends. Truly Heaven on Earth experience Keep up the good work!!
Beautiful and clean. The ladies were very welcoming and did a great job.
Overall a good treat although it seemed a coincidence that our hyperli special was "not available " the day we got there. We book the 5-hour treat and it was okay, yet I have to say that food was disgusting!!! What was that?? Do NOT advertise breakfast and lunch because that was not breakfast and lunch!! Definitely stick to clean towels, one of the hand towels was filthy and smelled really bad, hopefully they improve
Absolutely amazing spa, great and friendly staff. Beautiful spa features and great deals. My number 1 go to spa!
The ladies are really good at what they do, though it would be nice if they were not chewing gum while massaging people. It is not professional & can be disturbing while one tries to relax. As for the booking system, that deserves one star... You make a payment & email the pop but no response ever comes back. I even requested two rooms, got there only one had been prepared. The spa also doesn't look too bad, but it'a not great. The sheets that were covering us during the massage has stains & had not been ironed, maybe let's just stick to towels?
Absolutely one of the best I have ever been to. Highly impressed with the level of service. Great hygiene measures. Value for money. My only regret is that I live so far away, however, it's worth the drive. I have given other places close to my home a chance, highly disappointed.
On the 28th of June was my husband 's birthday and I booked a full day Spa treatment for us and my son and his wife. After seeing some of the negative reviews I was a bit sceptical but to my surprise we not only received more than a 5 star treatment but the staff went out of their way to make my husband feel so special. From decorating the room to the attention to detail was amazing. The professionalism and friendliness of the staff namely, Thabisile, Nokuthula, Thandie, Angel and Bathapile were excellent. These ladies made us feel so special and engaged with us through out the day. I even made mention to the owner of the fantastic service we received from the above ladies. I encourage you to definitely try this spa. At the end of the day my husband said to me that this was the best birthday gift ever. THANK YOU Heaven on Earth. Mrs S. Chetty
