Massimo's

After reading about Massimos, I expected great pizza here. Unfortunately this wasn’t the case from my experience. To me it seemed like the oven temp was too low. The cheese had hardly melted. The tomato lacked seasoning too. The base just chewy. Maybe I caught them on a bad day. Great service and ambiance though.

I often move around Cape Town to understand, recommend and frequent the best pet-friendly places. I called twice - a day before and on the day after to ensure the business could accommodate my two small pets and myself. The service and food was as expected of the location and that is what you get. Nothing more. Nothing less. The waiters are super friendly and do their best to ensure you are comfortable. What I and others sitting outside couldn’t ignore was a older man who I can only assume is/was front of house who didn’t seem to compliment the ethos of a pet-friendly establishment or seemed to have his pulse on the place. He was struggling and if he wasn’t short with his own staff / peers around him, then he was reprimanded other dogs around mine instead of addressing it directly with the owner first. It’s apparent that other pet owners find it a convenient place to come through with their best little friends and will undoubtedly get excited, but the clear irritation and resulting behavior of this employee negated this very value-add. He was not accommodating nor considerate. A poor attachment to the Massimo’s brand. As a customer, I always take the responsibility of ensuring my pets are socialized. I’ve invested time and that means I can take them wherever I go without needing to worry about them being disruptive or subdued. My expectation naturally is that if Massimo’s claims to be a pet friendly establishment, you should also take the time to socialize and train this person based on the feedback. In short, my dogs were well behaved, your front of house person was not.

The worse pizza experience I have ever had. I ordered my favorite pizza for delivery, which is a Quattro Stagioni. The said pizza consists of ham, mushroom, artichoke and black olives. None of these ingredients featured. Instead I received a dry and cold under baked base with shriveled baby spinach, dried mushroom's and black sauce, and for the rest of the ingredients, I have no clue. Very disappointing indeed "Massimo". It felt like a slap in the face. Never!!! again will I support or recommend Massimo's. “Massimo!” Trying to justify the situation in your response is simply a futile exercise. The damage has been done, and therefore the public deserve the right to know, and be made aware of the bad service, and experience I had with Massimo’s, Hout Bay.

My family all live in Hout Bay and when my father passed away a few months back, I spent many Friday evenings with my mother having dinner at Massimo's. I am a huge pasta fan, I eat it at any opportunity. I absolutely LOVE Massimos ravioli. I have tried it with the sage butter and with the napoletana sauce. Absolutely delicious. My mother loves the "squid oink" and the salmon trout pasta. My husband always goes for a pizza and he likes to design his own which they are always happy to do. I also love the Italian 'tapas' small plates and had the meatballs and patate brave, which was delicious too. After my father passed, all the staff at Massimo's came over to give their condolences, which was very special & meaningful for my Mom. Birthdays are also a treat because the staff sing and can they sing! The restaurant also does amazing things for the local community charities which just goes to show how they are always willing to go the extra mile. I am sure that Massimo's will remain a firm family favourite for years to come.

A great and humble place for amazing pizzas and wonderfull staff. Not only is this a great place, they especially have a big heart and focus on community with their various programs. The #payitforward #pif pizza is just one example. We will be back tonight before I am leaving Cape Town again to go home.

We’ve just returned back to UK from our first trip to South Africa and visited Massimo’s as it was recommended to us by a good friend. So glad we did! Massimo’s is a delightful Italian restaurant tastefully decorated with a warm vibrant atmosphere. We were treated well by all staff and managers and even got to meet the owners, Massimo & Tracy - what a lovely couple, so friendly! Couldn’t fault the service. As for the food; exceeded my expectations. We had a selection of delicious small plates to start followed by the best pizza I’ve ever tasted! I added some extra toppings and nothing was too much trouble - our waitress was really sweet. Overall a great dining experience and I wouldn’t hesitate to recommend Massimo’s to anyone visiting the area. Oh and lastly, love that you could buy a slice of pizza and pay it forward to those in need - what a great idea! Vegetarian options: Plenty of choice Kid-friendliness: Children’s play area Parking: Parking right next to restaurant Dietary restrictions: It seemed that all dietary restrictions were catered for. If not stated you would only have to ask

The best pizzas for yards around! Such friendly staff and a wonderful atmosphere.Recommended dishesLuna Pizza, Vegetarian Pizza, Pizza Margherita

Massimo's has been our go to for years for pizzas, quite a few birthday celebrations as well over the years, one of the best for pizza and beer on tap always cold.Food: 5/5

The best lemon aid hands down! They are dog friendly and even have a menu for them, love that they include the dogs. The food has generous portions but the pizza lacks flavour the beef topping was dry. Over all really pet friendly and good service.

Absolutely amazing! The staff were very friendly and the pizza in a class of their own, a must for everyone who visits Cape Town or simply passing through Hout Bay. The restaurant is actively involved in a variety of animal rescue funding, which makes any animal lover feel at home. They are dog friendly and have a lovely play area for kids as well.