Reviews
Hotel facility is average and location is close to Rivonia center very convenient but noise was a huge problem there was zero sound insulation can hear people walking, opening and shutting doors, no hair drier in room and window does not seal proper when closed which is annoying!Rooms: 2/5
no proper room service and very rude staff also the bathroom have no privacy since there is no door in the bathroom I would not recommend this hotel to anyoneRooms: 1/5
This hotel deserves 5 stars just for the staff. I had an issue and spoke to Gabs. Very remarkable young man. The vents in the roomhas a slight hissing sound. I didn't need that coming off a long flight and training today. I've been ip for almost 18 hours. He listened, made a suggestion regarding what he thought was amicable. I rejected his suggestion to which he offered to do a wake up call for me in case I overslept. The noise was for ventilation post covid and unfortunately cannot be stopped. Listening to it now seems inconsequential. Great pizza too from the kitchen staff. Will definitely be returning. Give this man a raise.
Road Lodge Rivonia serves breakfast with dead and live ants, plus their coffee machine also gives you coffee with dead ants. I am staying in this hotel for quite long and have already noticed this few times. I have reported this issue to the general manager when I second time noticed dead ants in the food, but again I have seen it Today. I think this hotel needs serious attention to this issue. I feel that this hotel is only for Stay and not for Breakfast / Food.
Your experience will be enhanced. Its a nice placeRooms: 5/5
I did not stay there. I dropped a work colleague off. But in reception it did not seem like a bad place to spend a night or two on business. I'm sure if I slept over I would have a better rating for the place.Service: 3/5
Booked here four times in a space of 3 weeks. Staff is condescending, non helpfull. All the rooms i was given had atleast something wrong. No aircon working, plugs dont have covers over them, no toilet paper in rooms, the bathroom taps come out of the basin, the shower heads isnt a shower head like your showering with a garden hose. Even had a guest of the hotel reverse into my car that was parked in parking lot, trying to run away and drive off . I had to open my room window scream out and go to parking lot half dressed just to stop them. I get the fact that it isnt a fancy place but small things like these can be fixed 2star or not. Will never again be staying at any road lodge hotels and i will not have any family members, work colleagues or friends even take a chance of booking here again. Ive given them four chances and wasnt worth it.
Value for the money, warm welcoming staff. Walls not the cleanest but linen is clean. Easily accessible. Nice check-out muffins. Book online, pay online, have al, documents ready on arrival except they also want imprint of your card at times. Convenient location.
Service excellence at its best. You'll always want to come back for some treat and appreciation you get from the CLHG group. The place is located in a nice cosy atmosphere and environment
Clean Friendly stuff Security tight always there when need the help with anything.Rooms: 5/5
