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Reviews, get directions and information for Ruslamere Hotel, Spa and Conference Centre

Ruslamere Hotel, Spa and Conference Centre

About

Every once in a while, you come across something truly exceptional.
You have arrived... Welcome.

Description

Ideally situated in Cape Town's peaceful suburb of Durbanville, mid-way between the Winelands and the Waterfront, Ruslamere Hotel is the perfect stay for both the leisure and business traveller.

The hotel comprises 50+ luxury bedrooms, seven upmarket Conference Venues, the Pure Day Spa and Wellness Centre, Indoor and Outdoor Swimming Pools, a Gym and is home to the very popular Rusty Oak Bistro.

The myriad of unique leisure experiences in the area is truly astounding! Not only does the area have the best views of Table Mountain, but which other area can offer you a Wine Valley, Casino, Race Course, Theme Park and Theatres all within half an hour of each other? Visitors are spoilt for choice here where the laid-back village vibe meets a thriving metropolis of business, arts, culture, world-class shopping and a great selection of restaurants and nightlife!

Owner Gisela Rathbone, who established the hotel in 2005 with her late husband, Russel, is actively involved in the day-to-day running of the business. Assisted by a staff compliment of close to 60, her hands-on approach and attention to detail ensure that high levels of service are always met.

The front desk is managed from 6am to 10pm daily, and there is always a Duty Manager on site, 24-hours a day.

Our head chef, Martin Sara, heads up a team of accomplished chefs who have guests returning time and again for their culinary delights.

Ruslamere has service partnership agreements with top local professional companies who add value and in-house services such as relaxation and beauty treatments, professional décor experts who turn functions and events into fantastic successes.

Ruslamere also offers Airport transfers, its own in-house chauffeur drivers and personalised bus and car-hire services.

Please feel free to explore our website and gain a feel for place. You are most welcome to book your accommodation on-line here and should you have any special requests, we would happily get in touch with you to discuss them.

Address: 14 Langeberg Road, Durbanville, 7550 Durbanville
Phone: +27 (0)21 975 5677
Email: az.oc.eremalsur@snoitavreser
Parking: Lot
City: Durbanville
Street Number: 14 Langeberg Road, Durbanville
Zip Code: 7550
categories: hotel


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 06:00 - 22:00


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Reviews
I was very impressed of this hotel. We had a strategic session at Ruslamere. The service we received from staff was excellent, the conference venue was well organized and the rooms were very neat and beautiful. Definitely I can recommend the place to friends family and colleagues. Rooms: Rooms are very beautiful
Ruslamere again played a very important part of a very important day for us. Two of our grand-babies were to be dedicated to God and we needed a venue to seat about 40 family and friends from far Yzerfontein and wide, Riebeek West AND would be age 'friendly'. No stairs or steep inclines to navigate with babies and prams, as well as accomodate Great Grandpa95 & Great Grandma 84, our VIP guests. Four generations in one place! The week before 'our' day The Cape of Storms reminded us that it's winter, but when we arrived at Ruslamere, it was swept clean, not a leaf out of place. The venue was cosy warm as the lovely and very efficient Marion had switched the aircons on before we arrived. Coffee and Tea, cups, saucers and small plates neatly packed out on a pristine white tablecloth. Chairs in comfortable rows, complimentary bottles of water and glasses all handy. Podium, bluetooth soundbar and projector set up and ready. Our ceremony started promptly and ended right on time, 55 minutes later, but our guests were so taken with the joyous occasion and the ambience of the venue, that they lingered and chatted another TWO hours. Some sat inside, but most just soaked up the sun outside in the very lovely and private garden. Great Grandpa included! Not even the babies and their Mamas & Papas were in a hurry to leave. Thank you Ruslamere. Your attention to detail ensured us an unforgettable day!
Well we were there on business trip, my oh my the conference place was dirty, the unisex toilets very pathetic and unhygienic. I requested for powder milk and was given clover creamel that thing taste awful for a business making money like that im sure cremora or ellis brown would have been top of the list. Breakfast was not catered for everyone as i dont eat pork and eggs. Overall experience i wouldn't want anybody to even consider this place.
Rooms are poorly serviced, heating not working, blocked washed basins. Management keep arms length from dealing with problems, poor reception staff do their best to deal with inconvenienced guests. Walkability: Mall
Wish i also read the reviews before booking. See there was a few issues with the warm water, I recently stayed at the hotel and the warm water issue is NOT fixed! Also the hotel is so untidy and dirty, its disgusting!!Rooms: 1/5
Stayed here a few nights ago and been pondering if I should review , seeing that not many people read reviews in my opinion . I should have !!! Where to start ?? Hot water in the rooms , non existent, if you mention it they have an excuse " we have heat pumps and it should have hot water" My colleague also raised it and got same response Following day I got up very early 5:15 and had a Luke warm shower again my colleague took his at 6am but again ... He had a cold one ! Looks like they trying SOMETHING because it looks like a construction site , the kitchen is , well a roomwith sliding doors and then they cook on the patio between reception and the path to the rooms With ovens and grills all over the place 1st and last stay here ! I should have read the reviews
Room had aircon that dripped water into the room. Shower was a mess with water not running off fast enough thereby overflowing into the bathroom. Place looks tired and in need of a refurb. They seem to focus more on their conference offering.Rooms: 2/5
pathetic, pool green, it was very clear that pool had not been in use for months, air conditioners not working, lights flickering like disco lights, we had three rooms - all the same faults, untidy surrounding, we had to ask them to clean in front of our rooms, running a restaurant from a container, no man, don't call it a hotel, it is an grubby motel charging first class prices! would never recommend the place. your pics online is deceiving! oh and all of us had to take cold showers!
Everything is good and service is excellent but I just wish they could have back up for when there's load shedding. I like the comfort of the rooms, Friendly staff and safer environment Rooms: 5/5
The place is ok but not accessible to any well-known landmark and too far from the airport. The breakfast is not so good also the pool wasn't open for guests that was disappointing.Rooms: 4/5
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Reviews, get directions and information Ruslamere Hotel, Spa and Conference Centre.

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