Shell Ultra City False Bay

Very nice and clean. We love the fact that the bathrooms are always clean with fresh flowers. There are sitting space in a lovely garden to enjoy your meal. Ampul parking. Overall a great stop to rest and enjoy something to eat. .

Neat Excellent & Safe Stopover- Ablution is clean, eats & drinks awesome - Try you will enjoy

Always the best service, I fill up here maybe twice a week and I am never disappointed.

Out of all the garages/petrol stations, without there great service they offer the most cashback out of all the petrol stations of my knowledge

I pulled into this station on Sunday, as I'd just had a traumatizing small accident and my side mirror was hanging by the cord. I had pulled over to phone family and collect my thoughts. This gentleman, who was a petrol attendant, I regret not getting his name, came to where I had parked and checked if I was okay and offered to try help fix my side mirror, so I could safely drive back to the city, without causing more damage, he even organized tape from a taxi driver and make shift attached my mirror back. I only had a few measly coins on hand to give him, which he didn't even care about, he was just being kind and trying to help me. And for that, I'm eternally grateful. It was a very stressful experience, aided by the help of a stranger.

This morning I had a very bad experience. I actually wrote a whole paragraph, but decided to delete it, too scared of victimizing, since I travel this road on a Daily basis. Please tell your staff that some woman CAN INDEED understand their language, specially when they told each other to take their time while assisting the client and that the client is a '[email protected]'. The staff at this petrol station is extremely rude and unfriendly. WILL NEVER AGAIN SUPPORT THIS PETROL STATION.

We stopped because kids needed to stop and awful experience: beggers at our car, drunk clientele inside and so much litter...I had to stop my daughter from picking up cigarette butts outside our car... Owner/Manager, I would strongly urge you to up your game... you won't see us anytime soon.

Staff is friendly and the convenience store is great for refreshments. Public toilet is very clean and space is wheelchair friendly.

Great and friendly service

Usually I get great service at this garage and today I was at Pump just 10mins ago and they took forever to help me. Came to top up with R100 as my vehicle reads kilometers when buying fuel after leaving the garage and tipping the attendant R10 I the indicator did not change meaning the petrol wasn't pumped. I'm really disappointed and the attendant was Ludwe. Shell garage at False Bay on the N2