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Reviews, get directions and information for Spa Durban Royal

Spa Durban Royal

About

My Spa Deal-Book for 1 & Get 1 Free...2h30mins

Spa Durban consists of Four Luxury Spa Branches. Open 7 Days a Week.

Description

Spa Durban consists of Four Luxury Spa Branches. Open 7 Days a Week. Spa Durban’s Loyalty Programme & Affordable Packages are Structured Just for You.
Specializing in Beauty, Massages, Waxing and Threading, Manicure, Pedicure, Body Spa, Skin Lightening Facial and Body Treatment, Couples Spa Packages ,Spa Gift Vouchers, Half day Spa, Full Day Package, Spa with Accommodation and Pamper Parties/ Group Bookings



"Discover affordable luxury at Fleur De Lis Spa Royal, situated on the 21st floor of the prestigious Royal Hotel.Experience our range of exquisite spa services, including massages, waxing, lash lifts, and more. With seven elegant treatment rooms, a dedicated pedicure room, and top-notch facilities, our spa offers the perfect escape for relaxation. Open 7 days a week, we also provide a tailored loyalty program for our valued clients. From couples spa packages to group bookings, we cater to special occasions.Immerse yourself in a world of tranquility, where skilled professionals provide rejuvenating treatments in a sophisticated ambiance. For Luxurious & Affordable Spa Treatments, Book Now at Fleur De Lis Spa, Your Relaxation Destination"
Address: 267 Anton Lembede Street (Smith Street), 4000 Durban
Phone: 0318299171
Email: az.oc.nabrudaps@4ofni
City: Durban
Street Number: 267 Anton Lembede Street (Smith Street)
Zip Code: 4000
categories: day spa


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 08:00 - 21:00
Sunday: 08:00 - 19:00


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Reviews
Massage was amazing. I even fell off to sleep for a few minutes. Hubby, as well. Booked the couples massage worth R500. Well worth it. Our ladies were amazing. The damp smell leading to the spa through the hotel reception was a bit strong, but once inside the spa, the smell dissappears.
It was our second time with the Fleur de Lis Spa, firstly it was at the coast land hotel for my birthday , now for our Anniversary the team at Royal Hotel also wowed us with their service. A five star to the Fleur De Lis Spa.
My daughter in law treated me to a massage at Fleur De Lis Spa for my birthday. We did the couples package which was so very worth it. There are a number of packages to choose from and you go with the one that you prefer. . They were so professional and have 3 different strengths which they ask your permission to use. I chose the hard as I sorely needed it. The foot treatment after the massage was awesome. There's a pool outside of the Spa where the children can swim as you have your massage. Make sure there's an adult present to watch them though. All in all an enjoyable experience and I can't wait to return. Next I'm opting for the hot stones in my treatment.
One of the best Spa brands in KZN. Fleur-de-lis spa offers excellent treatment and service. Their staff is so friendly and attentive. They are an absolute must try at the Royal hotel.
Overall, my experience at Fleur de Lis Spa was nothing short of exceptional. From the moment I arrived, I was transported to a world of relaxation and serenity. The luxurious atmosphere, expertly executed treatments, and attentive service combined to create a truly memorable spa experience. I wholeheartedly recommend Fleur de Lis Spa to anyone seeking a haven of relaxation and rejuvenation.
This place never disappoint, the service is always 5 star. The ladies are always warm and very welcoming. Wow, the renovations have taken this place to another level, love it
Once again my wife and I have been left very disappointed with your services. 1. I initially complained about your marketing which didn't include a change in rates for mid week public holidays. Even though my wife had asked in advance about your pricing, staff advised that the special is still applicable. Only for us to be informed otherwise on the day at your Royol Hotel Spa. Please note, we don't have a problem paying for a service. Please check your records to see how often we have attended your Spa and not once had we complained. 2. After we thought our issue was resolved, you suggested that I remove my review and I did. Because of our loyalty, you "offered" to load a voucher discounting our next visit. This was never done. We are not asking for a discount. We are loyal paying customers. But yet again you cannot keep to your word. 3. We decided to visit your Overport Spa. The set up you is lovely and spacious. But that as far the rave review goes. Despite arriving early we had to wait to be attended to. What was supposed to be a 2 hour spar treatment was actually 1h30 minutes. The massage body rub was extremely bad. I am not sure if your staff were tired after a long day or inadequately trained. To put it mildly, my children have done a better job. The foot treatment had to be done on a massage table with our feet soaking in the foot spa. I am not sure if this procedure but this was extremely uncomfortable. I would rather go somewhere else and get my monies worth than having a series of unpleasant experiences . Lying to and miss leading customers is not the way you should operate a business. From one less Fleur De Lis Spa customer.
This place is amazing, I cannot wait to go back. It's clean, neat and so relaxing. Staff understands customer service to the best, they are lovely clean and polite. We were treated like queens me and my friend, they gave us a full attention. I'll see you soon. Keep up the good work
Late review: My sister and I booked the couple's massage, we were offered coffee and cake, unfortunately we had to share the cake and the coffee is ready made which was an inconvenience to me because of preference anyway... The spa looked so nice and was peaceful. Our masseuses were incredible so we thoroughly enjoyed massage with them
The ladies that work here knows exactly what they are doing I give them 5/5 The place is very beautiful but the management should get white embroided towels to lay on their beds cos what they have now is different *ugly* colors. Otherwise everything is perfect...safe parking....friendly respectful staff. The place is easy to find
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