Spec Savers The Bluff

Very friendly and professional staff. My daughter's glasses were ready within a week which is excellent, since she needed them for school. We will definitely be back.

Great service received.. hassle free booking, quick & efficient service, so very welcoming. Will definitely always choose this particular branch. Keep up the amazing work and thank you for your service

What awesome service. Madelein and her team are super cool and extremely polite yet professional. Keep up the work Girls.....

Welldone Jennika Deonarain and her Team, for such great Customer Service..and very insightful session..keep it up..

Service excellence from the Optometrist and all the ladies. Very helpful and friendly. Took time to assist four members of my family. Extremely satisfied with the service.

Superb experience with the optometrists and the front desk lady. My daughter was made comfortable and relaxed during the eye test.

I have received excellent service from the optometrist who listened to my concerns and requests and was not forced into getting multi focals. Also from the time i walked in, to choosing frames and then coming back because i had a problem with the fitting, which was resolved, i received wonderful caring service from Jade. Nothing was too much trouble for her and i just felt she truly went the extra mile. She's very patient which is needed for indecisive people like me. She's an asset to Spec Savers Bluff. In today's world, it is very rare to receive this type of service and i was truly blown away. Thank you Jade!!!

Thank you to all the ladies, Jeniker and staff, who welcomed my daughter and I in with such huge and pleasant smiles. Always helpful and and I am always happy. What a great service. Thank you all so much.

I loveddd the services, so professional and friendly

I took my maid into Bluff Pick-'n-Pay Centre's Specsavers for an eye test and spectacles this morning. The actual optometrist who helped her was so sweet and kind, but our experience with the lady behind the counter who deals with the public was really unfriendly and aloof. I went out of my way to be friendly to her, and to get a smile out of her, to no avail. From the time she got my maid's details to the time of payment her attitude was very off-putting. She was also rude when I asked her to itemise what I was paying for - she responded, "I'm doing it!" in such a cold voice. I was so shocked. When one considers that this is a business, and that people support a business where they are welcomed warmly, I would not be surprised if this particular branch of Specsavers suffers a loss of support because of feeling less than welcome. You could argue that she perhaps has domestic problems. Well, please leave them at home! It is not the customer's fault if you're going through a rough time. Smile at people and they'll come back! This is the first rule of business. I deal with children all the time. If I'm in a bad mood with them they will very soon drop their music lessons with me. Nobody wants to be around a negative vibe. I am concerned about my experience, and that is why I feel that this lady's employers ought to be informed. Thank you.