Reviews, get directions and information for Star Car Rental

Star Car Rental


Star Car Rental sources vehicles at the best prevailing rates available throughout South Africa.

"We are a small customer orientated business operating since 1997 with many of our customers having been with us since our inception.We operate as a brokerage utilising the fleets of the best major car rental companies in South Africa. All vehicles are new with low kilometer readings and well maintained. More importantly no matter where you travel in South Africa there is back up in the event of any mishap that may occur.We offer unlimited kilometers and a very high level of insurance cover to give you that extra peace of mind. This is important when you consider that a large percentage of vehicles in S. Africa have no insurance coverage. We also remain your contact point and you never have to rely on dealing with a call centre."
Address: 35A First Crescent, Fish Hoek, 7975 Le Cap
Phone: +27 21 7826665
Email: az.oc.erihracnwotepac@rats
City: Cape Town
Street Number: 35A First Crescent, Fish Hoek
Zip Code: 7975
categories: travel company, automotive service, car rental

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Could not help me because they can not do two day rentals.
I have been travelling and living in other countries for over 15 years and this was by far the worst car rental experience I've had to deal with. From not getting the car I requested I was traveling with an infant so had specific needs regarding safety and space, to not being contacted back to resolve this issue, to the car not being collected on time and being charged extra for bad communication between Star Car Rental agency and the car hire company, to then having to leave the car at a friends place as I was leaving the country, where they wanted her to store it for an extra 2 days because they could not collect it. Trying to resolve each of these issues was frustrating as no one accepted accountability. The agency palmed off to the car hire place and the car hire place said they hadn't heard from the agency etc etc. Star Car Rental itself was like this as it is run by a husband and wife team, and if you spoke to the woman it was different to what the man had said and neither accepted the situation as their responsibility. According to one I should have contacted the car hire place and according to the other I should have contacted them rather, depending of course on what had gone wrong and why... Upon trying to have a rationale conversation with Star Car Rental I was told I was entitled to my opinion and that was that. No acknowledgement and no apology for anything, just that my experience was my opinion. My opinion is that it is a very badly managed business with regards to communication and customer service and your money will be better served elsewhere.
The best experience I've ever had with a car rental agency. Martin & Denise were absolutely wonderful, so helpful & responsive. We rented the car for over 1 month, absolutely satisfied with everything
They refuse to give you a price on the website before you have filled in 55 boxes on who what when where and why making it close to impossible to compare prices... pretty scummy tactic
Very well stocked and efficient.
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