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Reviews, get directions and information for Woolworths

Woolworths
Address: Howard Centre Forest Dr, 7430 Pinelands, Cape Town
Phone: +27 21 532 0260
City: Pinelands
Street Number: Howard Centre Forest Dr
Zip Code: 7430
categories: department store


Opening Hours

Monday: 08:00 - 14:00
Tuesday: 08:00 - 18:00
Wednesday: 11:00 - 13:00
Thursday: 08:00 - 14:00
Friday: 10:00 - 16:00
Saturday: 09:00 - 14:00
Sunday: 10:00 - 12:00


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Reviews
I am really shocked by the behavior of the woman working at the coffee counter. She was incredibly rude and as a customer who buys coffee there daily her behavior was really upsetting. Her passive aggression really speaks to how this department is department is managed. I really hope woolworths can handle this situation appropriately.
Just waited over an hour for a roasted chicken just so that the 5 people inf Kent of us can take 2+ chickens each leaving nothing for the rest of us. And the staff allowed it knowingly that we all waited there. I definitely expected so much better form Woolies. Such badly trained staff, letting the whole Woolies name go down. Can the manager please adress the staff that worked at the chicken and bakery on 4/12/2022.
A lot has changed to this Woolies and it's great. It's now 80% food when it used to be 50/50 with clothes. There's a proper bakery section, more than twice the selection of fresh produce. Just much better than before. The only drawback is you can't buy wine, but that's a Pinelands problem so can't critique them for that.
I use the online delivery dash option. The one item I always try to order is the free range venison burgers. The item always shows as available on the app when the order is placed. Once the personal shopper starts, they usually let me know it's not available. Every single time I have tried to order it online. Please remove stock availability from the app if its not available to order. It has become extremely frustrating.
The new layout is fabulous but they still need to work on getting their stocks right e.g. they are always out of rotisserie chickens, often out of regular items like pork sausages. Even with all the new space they don't have the food variety that Palmyra junction has. It is slightly better than Tygervalley Woolworths.
After a horrible experience over the phone with a customer service representative named, Lihle, in the WFS department we decided to go manual and drove to Pinelands Woolworths and what a pleasure! Our cashier, Abigail, was such a blessing! She didn't need to listen to our dilemma we had with Lihle but she did and even provided some fresh perspective. We left the store smiling because we got all we needed from lekker expensive food to great service. This store offers convenient trading hours and the store wasn't overcrowded. No qualms whatsoever. Not as expensive as anticipated too, actually because we walked out with quite a bit for less than R500. Keep it up guys.
Now with the upgrade there is just so much more variety and a nice flow to it. Tills are a bit hidden away, but once you find them, it's okay.
just want to say thabks to cashier N de Grunchy for helping me so efficiently when I was clearly stressed and in a rush. its things like this that sets Woolworths apart
New store refurbishment and very well setout and labelled. Clean and hygienic and pleasant shopping experience. However, found that prices had escalated substantially, so much so that it was noticeable.
Oh my word.. what a pleasant surprise when I entered. The new revamped very spacious Woolworths is lovely!!. Still in its finalizing stages.. but a true pleasure to walk in there
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