Ace Hardware

Very poor experience with a return. In stark contrast with the excellent return experience I recently had at one of the big box hardware stores that went above and beyond to make things right. Ace seems to go by the "nope, we can't" policy.
1 8 years ago (25-05-2018)

It is the best Ace Hardware out there. People that work there are so friendly.
5 8 years ago (19-05-2018)

I read some poor customer service reviews and I don't know what they were talking about. The gentlemen in the store were extremely helpful. I'll definitely be coming back to my local Ace.
5 9 years ago (10-01-2018)

I love this ace. Much smaller than the big box stores, but they always seem to have everything I need without the hassle of wandering around for an hour!
5 9 years ago (13-01-2018)

I've been coming to this Ace for over a decade. I've always had terrific customer service. Everyone has always treated me as if I was their priority. The front end associates always greet me as I walk in and ask if I need help. The floor associates are knowledgeable and are a great source of advice. I can't believe I see any negative reviews at all, it's so unlike my own experience. I'm very glad I have an Ace so close to my residence; I prefer them over the big box stores.
5 9 years ago (28-05-2017)