Anna's Glass Services

Very great place I recommend coming here for all your glass needs very friendly staff reasonable price
5 9 years ago (08-03-2018)

Horrific experience in dealing with both Melissa & Francesco. Truly has to be among the rudest and most unprofessional customer service experiences in my life. We paid a deposit nearly a month ago and have yet to take possession of the product we ordered. Melissa was highly unprofessional divulging personal information about her health issues, cursing, and was just plain deceitful. Every time we spoke their story was in vast contrast of their previous lie. Francesco speaks extremely broken english at 100 MPH and was akin to a used car salesman. In the end, they've decided to steal our deposit and have refused to correct the situation, they will not answer our phone calls, or have any correspondence with us whatsoever. We're in process of taking legal action. BUYER BEWARE!!!
1 9 years ago (19-10-2017)

Terrible experience. They took a downpayment & were unable to do the work. They were also unable to refund my money.
1 9 years ago (17-02-2018)

This is the place to go to if you want to get good quality glass for cheap. They really work around your schedule and we're able to come on a Sunday. I recommend this place to anyone who wants the job done fast!
5 9 years ago (29-08-2017)

***ABSOULTELY POOR SERVICE*** If you're not satisfied with the work, don't expect a call back. You'll have to consistently call them from different numbers to get answers. They'll say they don't have enough staff, their truck broke down, re-ordered glass from another manufactor, employee's are out sick, we'll call right back, etc. I made a big deal about the situation and demanded a manager come out to look at the work. Eventually, the managers come out to inspect their employees completed work and agreed that it was not completed correctly. You would think they would have a sense of urgency, HA! Not this company. The manager FRANSICO even gave his word he will complete it himself... NOPE, still sending someone else to complete the work. Terrible Customer Service! Awful Management! They honestly don't care, they may even see this post and still not give a S***.... 2 months and still counting on having this job completed, absolutely worthless. And they said "we MIGHT be able to give you a discount" HA! Be smart, take your business elsewhere, they will not appreciate your business. You are not important to them, they don't care about your customer satisfaction. **ABSOLUTELY POOR** no other words could describe this service professionally.
1 9 years ago (07-11-2017)