Area 5 Vehicle Storage

My car was towed "to this place." The operator (Ahmad) at the window was professional & courteous. I was respectful to him & he was respectful to me. Area 5 DOES NOT tow cars. They are NOT a wrecker service. Wrecker services USE Area 5 Vehicle Storage as a facility to store the vehicles that they have towed. Area 5 has nothing to do with "why" your car was towed. You need to call the actual wrecker company AND the owner of the property, where the vehicle was towed, to discuss the "why" and dispute any issues that you have with them. My car was incorrectly towed because we forgot to put the handicap plackard on the mirror. It was in the glove box. 😩 The wrecker service was doing its job to the best of their knowledge. I wish this didn't cost me $302.56, but it did. What can I say? I would love to have the wrecker service give me a break and have at least part of my money returned out of compassion because it was an innocent mistake, and I was parked on property where I pay rent. But, if that doesn't happen, I understand. At this point, I just have to take this on the chin.
5 7 years ago (16-04-2018)

It's not their fault when your car gets towed for parking in the wrong spot. The stress of having to go through this for the first time I thought would be brutal. I spoke to a nice lady on the phone who directed me where my car was. I was also helped by the guy at the window in a professional manner. Its a simple pay the few, be courteous, and they will be just as courteous back.
5 7 years ago (29-03-2018)

rude horrible customer service and treated us like they wanted nothing to do with our existence. I don't normally wish bad things on people but I'm just saying if these people got robbed or hurt I wouldn't call the cops
1 7 years ago (10-05-2018)

I dropped my buddy off to pick up his vehicle that was towed. It wasnt the best circumstance but the employees took care of my buddy in a matter of minutes. This location is easy to find so I didnt mind driving, it was just a bonus these people were helpful and had us out of there in under 10 minutes.
5 7 years ago (02-05-2018)

Places like this would be a good reason for negative stars. They hide behind a dark window, you cannot even see the person you talk to and they treat You knowing they can get away with anything. If they towed your car for no good reason, You are not alone. This place will also make up totally invalid reasons to keep your car as long as they can. If you had a rental, might as well bring the agent with you, they won’t release it to you.
1 7 years ago (10-02-2018)