Star Lane Auto Storage

Autumn is obviously uninformed. This Company is crooked and should be investigated. Truly unprofessional manner of speaking and conducting business. It also has a F Rating with BBB. Look at the other reviews , to tell you what you need to know about this so called company.
1 7 years ago (16-03-2018)

These people are Criminals. Absolute nonsense. They need to be shut down
1 7 years ago (17-05-2018)

If you bring the right paper work to get your vehicle out with acceptable I'd, it take less then 5 mins to get your car back. Remember no one else drives your car but you, so in the end it really is your self's fault for it getting towed. Just an FYI! It happen to everyone, you learn and life.
5 8 years ago (26-07-2017)

These people stole from me. They towed my rental car right out of my apartment, even though the BIG YELLOW TAG was on the dashboard. I go up there at 7pm and an attendee didn't show up until 9pm. When she finally showed up, and started helping me, and saw that the car was wrongfully towed. (The huge yellow tag was on the car.) She took a picture, said she was going to send it to the manager, and for me to come back the next night. I come back at 8 pm the next night and, again, no one is there until 9 pm. This attendee is trying to explain to the owner how the car was wrongfully towed, but the owner tells her I have to pay to get the car...even though they were in the wrong. These people are thieves and I definitely got their license number.
1 9 years ago (09-01-2017)

I would give nothing If I could .THIS PLACE IS A FRONT AS WELL AS A VEHICLE STORAGE FACILITY FOR EUROSTAR WRECKERS. The company engage in illegal and predatory towing practices.SINCE YOUR CAR IS NOT A POLICE AUTHORIZED TOW meaning a police officer physically and in person ordered your vehicle towed at the scene then this is a private property matter and you can defend your property with deadly force. IF YOUR CAR WAS TOWED take pictures of everything with your phone, THESE people will illegally to your car which means they stole it so you may defend your property.IF they took it you have 14 business days to take 30$ down to Franklin Street o sue them in tow court for your money back. Once you win there You have 2 years to sue them civilly and you will win 4 times the amount they costed you. MOST IMPORTANTLY** GO TO THE TDLR WEBSITE ONLINE AND FILE 2 Reports against the crooks.ONE AGAINST HE WRECKER COMPANY AND A @ND AGAINST THE VEHICLE STORAGE FACILITY/ Also visit a website named Texas Towing Compliance for free legal advice and counseling. YOU WILL WIN IN TOW COURT IF YOU SUE THESE PEOPLE!
1 8 years ago (05-06-2017)