Reviews
Called for commercial glass door repair at one of my larger strip mall plaza's on main st in mesa and the technician said hed be by after 2pm. Told my renter to expect him. No CALL NO SHOW
I have over 110 commercial doors at my buildings and ill never call this company again. A simple phone call to update a customer is not too much to ask. Wish i could rate ZERO STAR.!!!!!!!!
1
7 years ago (20-12-2017)
Richard was nice, professional and easy to talk to. I needed my front door glass replaced for my business. He scheduled a time the next day to come out and give me a quote. The glass was ordered and would arrive in only a couple of days even with one of the days being a holiday. The gentlemen that installed the glass were quick and efficient. They even offer a very competitive military discount. More than most companies offer. I would highly recommend this company and will use them if needed in the future.
5
8 years ago (27-02-2017)
Called at 12:30 for emergency repair. Gentleman who answered the phone said it wouldn't be a problem hey capsule have someone out within 2 hours. Within the 1.5 hour mark he called back & said " I'm sorry nobody is available to go, just wanted to let you know so you could call the next person" That call would have been nice in he first half hour so I didn't waste anymore time waiting.
1
8 years ago (10-08-2016)
We had a broken door at my office building that wouldn't close to lock up at the end of the night. Called them and they were at our location within an hour. They were able to take care of multiple problems with the door all in one trip. It was amazing to have such a helpful caring technician respond so quickly. I'd highly recommend them!
5
9 years ago (14-04-2016)
This company should never be trusted. First, I was charged forty-five dollars over my original estimate, even though the custom cut glass pane was explained on the phone. Then, it took nearly four weeks to replace the glass pane after being quoted a 8-12 day repair time frame. Then, we come home only to find that our sliding door lock has been entirely broken off due to the repairman's ineptitude. I called the owner to try and have the lock fixed, but he only offered to split the cost of the repair with me. Which is ridiculous. I should not have to pay to fix something your employee broke. I am currently seeking legal action in small claims court for reimbursement, and would not recommend this company to anyone. Beware of these shady people, they don't even try to fix their mistakes, they only intend to leech you dry. Awful, awful experience.
1
9 years ago (22-01-2016)