ASAP Towing and Auto Services

Terrible service! When I called they said they would be at my house in an hr or less, it was 2 1/2 hrs for them to show up...then I got a call from the driveline shop I had them take it to and the rear driveshaft is missing. The shop said the tow driver should have disconnected driveshaft before towing. I called ASAP and the guy on the phone basically says its my fault bc i told the driver the front driveshaft was disconnected (I told him that he didnt need to shift the truck into neutral bc front was disconnected). I found the rear driveshaft on the ground a few blocks from my house, obviously damaged. He had no desire to try to make the situation right at all. Update: I would like to say that the owner DID get a hold of the driveline shop my truck was at and said he would take care of whatever was needed due to his driver so he did make it right.
1 7 years ago (01-03-2018)

Trying to get car released from this company to our insurance was quite the task. However, they treated my wife with much respect and explained their reasons for doing things their way. Good customer service is the key to a successful business. In the future, it might be wise for this company to explain to their customers that a persons insurance company can in fact sign a release taking full responsibility for a vehicle rather than simply stating we will not release. Refusing to release a vehicle to ones insurance is probably not the best business practice especially when then insurance companies and repair facilities have never heard of this process. Knowing now how this company operates we would use them again for our towing needs.
3 8 years ago (05-05-2017)

Fast and dependable. They have mechanics that fixed my car and did it at an affordable price. Thank you ASAP TOWING
5 8 years ago (21-07-2017)

A very good towing company and they have one the best mechanics I've seen in a long time. Good people.
5 8 years ago (01-03-2017)

Awsome sause!! Always have my autobody work done here 3 cars reapired here all perfect!!
5 9 years ago (10-08-2016)