Aspen Medical Supply Inc

WHEN MY WIFE RENTED THE H-CAP VAN THE PRESIDENT. MR. CHRIS NOLAN, WAS UNAVAILABLE. THE FEMALE REPRESENTATIVE STATED TO MY WIFE THAT SHE WAS NOT INVOLVED IN THE RENTAL PROCESS=IT WAS THE PRESIDENT'S BAILIWICK=THEREFORE SHE THRUST A FORM AT MY WIFE+SAID SIGN ON THESE 3 LINES, GAVE HER THE VAN KEYS +SHOWED HER HOW TO MANUALLY PUSH A SWITCH INSIDE THE VAN, WHICH IN THEORY WOULD OSTENSIBLY OPEN THE DOOR+BRING DOWN THE RAMP. IN ACTUALITY, THIS WAS NOT THE CASE WHEN WE USED THE VAN. PLEASE NOTE, ABSOLUTELY NO FURTHER GUIDANCE/DIRECTION/ OR EXPLANATION WAS OFFERED/.CONGENIALLY PROVIDED BY THE SURLY COMPANY REPRESENTATIVE. BECAUSE OF THE ABYSMAL+CALLOUS CLIENT/REPRESENTATIVE SERVICE GIVEN, I MOST STRIDENTLY URGE OTHERS TO SEEK H-CAP VAN RENTAL ELSEWHERE. PLEASE HEED THIS WARNING!!!
1 10 years ago (26-09-2016)

Nice and helpful, thank you
5 9 years ago (03-09-2017)

I called to buy a wheelchair. When I described what I needed to the woman who answed the phone she told me that they were not going to do that! With a tone of indignation. Then I got a very nice message from a gentleman stating how it could be done, but that the modle he had in stock was a childs size, and for me to call him back. When I called him back, she wouldn't let me speak to him!
3 13 years ago (11-10-2013)