Reviews
They are guilty of billing fraud, ordering multiples of the same tests OVER AND OVER that don't need to be done, refusing to give me basic information so I can get what should be covered by my medical insurance covered. Because of their lack of communication, we kept having to take more tests and redo tests and try prescriptions, all UNNECESSARY and UNPRODUCTIVE and VERY EXPENSIVE. For two years, no progress was actually made, and no "treatment" was had. All they basically did was order labs. To top it off, when we decided to go to another fertility treatment practice, they refused to send my labs, the staff was rude, they found SEVERAL more bills *magically* appear that were for services and labs they ordered but had forgotten to bill me for... which I KNOW is fraud. Staff was unhelpful. And in TWO YEARS we actually only met / saw the doctor once, - for a meet and greet - despite several requests. Went to another fertility treatment place, and was pregnant within months.
1
7 years ago (11-04-2018)
I would recommend CCRM to anyone. For me, it’s been a tough journey and Dr. Ehrhart, her nurses (Esp. Becca and Nicole), and staff have been so kind and supportive. They’ve tried to help keep costs down as much possible. It’s great they take Kaiser and that they try to utilize your benefits as much as possible. I just recently did my first Procedure there and everyone was so comforting and helpful! My Fiancé and I walked away knowing they did everything they could to help us in our journey. I know everyone’s experience is different but I would highly recommend them to anyone. No matter what the time or day is they make sure you’re taken care of. We don’t know the result yet, but I’m confident in the treatment we’ve received.
5
7 years ago (01-06-2018)
Dr. Kondapalli is amazing! I had a very bizarre medical problem, to say the least, but she and her team have been so helpful during this time . I would recommend Dr. Kondapalli and her team to anyone who needs her services. She is an excellent physician/specialist and a genuinely kind and fun person, which can be hard to find. The same goes for her team. Everyone who I've dealt with through this journey has been so professional, kind and trustworthy. Thank you, Dr. Kondapalli and the amazing staff at CCRM! :)
5
7 years ago (23-01-2018)
Fertility is a different journey for everyone. Women that are younger than I have had challenges I have not faced, and there are women my age that like me, have been successful. I feel fortunate that CCRM is in my backyard. I started at age 40yr with Dr M (now gone) and now am with Dr Kondapali. I used my own eggs the first time around and have a beautiful baby boy. We are now back at age 44yr, this time with a donor. I have found the staff just as thoughtful and caring as they were with my first cycle. There is a reason their are in the top 2% of clinics in the world. It's just unfortunate not all have had success.
5
8 years ago (08-08-2017)
they are Too busy to fulfill your needs. We have been with them for over a year and a half and time is running out and they don't seem to appreciate that all they care about is money money money. over the course of a year and a half we have not received one call form our nurse unless we call her. My wife did a test two months ago we still haven't heard the results. They have become too big for their own good.
1
8 years ago (26-05-2017)