Atlantic Nails

My mom went there a few months ago to have a pedicure. The man who did it, made several cuts in my mom’s feet. She was bleeding, and after a few days she got an infection. Two weeks ago, I was driving around, and I decided to give them an opportunity because a friend of mine told me that they fired a guy that used to work there. A lady, who is super nice, made my manicure, but two days later the nail polish came off. I called the lady and asked her to fix them, so she asked me to stop by. Once I get there, she just put nail polish to cover the error but she didn’t try to fix it well. It took her less than 5 minutes. The same night, I didn’t have nail polish. It was gel nail polish, so I am very dissapointed about expending $40 dollars for a two days manicure, while I’ve been to other places and it last two weeks. After that, all my nail polish started two comes off. After less than 4 days!!!

I decided to come to this nail shop based on the reviews. I saw that Eddie had been rude to a few customers but I hoped it wouldn't happen to me. My first visit was great. Eddie prepped my hands for gel polish and Christina did a wonderful job applying it. We even had a great conversation about her newly born son. She showed me so many pictures and videos. My nails lasted for 2 weeks exactly. I went back a second time to prepare for a cruise to the Bahamas. I got gel polish again and also a pedicure. This time, Eddie completely did my nails. They looked great! Unfortunately, my thumb nails started peeling 2 days later. I was already on the ship and had no way to contact them about my problem. So, I waited until I got back 6 days after getting my nails done. By then, I could see that the tips of a few others nails were only days away from peeling as well. I went back to the shop and this is where things changed. Eddie only wanted to fix my two thumbs because it had been longer than 3 days shop policy. I felt that it was unfair because I had no way of coming back within 3 days nor could I call and let them know what happened. I felt someone who truly cared about their shop's reputation and growth would just eat the $15 loss and repair all of my nails. Eddie became quickly annoyed with me and refused to fix anything at all. He felt that agreeing to fix my thumbs was a stretch. I asked to speak with Christina hoping that she would have a different opinion. She didn't. In fact, as I showed her other nails that were beginning to lift she claimed that she saw me lift them on purpose simply because I wanted her to have to repair all of my nails. The back and forth continued and she tried her best to put words in my mouth to make it seem like I was the problem. I mentioned that she probably wouldn't want me walking around with messed up nails telling people that I got them done at her shop. She claimed that statement which is truthful "hurt her feelings." By this point, she had already begun filing my nails so I allowed her to fix my thumbs. Never once did I raise my voice or get rowdy and yet they practically shunned me. No one even looked me in the eye for the remainder of my visit. Christina said, "Have a great day" just as I walked out of the door. I didn't say anything back. What's funny is that I was just going to drop it but the way she reacted with Eddie in the background agreeing that he heard me threaten the shop's reputation is what made me post this review. I love getting my nails done. I loathe shops that smile in your face and act like they love you until you have an issue. They lack a lot in decor but I liked their energy so I overlooked it. However, maybe they are lacking because they lose loyal customers by treating them like the enemy. All in all, I will not be returning. I warn anyone that chooses to try this shop. If you have any problems, they are not going out of their way to fix them.

I loved this place, but sadly I think I will have to find a new salon. The lady was super nice, did a great pedicure, decent fill in, but when she did my eyebrows she ripped half the skin from my eyelids. After I got home I realized why I was in so much pain, she ripped my skin off. Not worth the $20 tip i left. I'll try to post pics

I moved to Charlotte and have been going here for about 3months The price is great but the overall customer service is horrible!!! I'm currently here at the shop after I was recently here Thursday for a fill in it is now Tuesday and 2 nails have already broke. I didn't come to the shop for freebies but to show them their work and to get my nails repaired. Long story short instead of apologizing or rectifying the issue the owner just jumps to the conclusion that I wanted my nails repaired for free I just simply wanted to get my nails repaired and willing to pay Since the owner saw me writing this he PUT ME OUT!!! With my nails half done. Yes it's CHEAP but not worth the DISRESPECT!!! I rather pay $50-70 any day and get great customer service!!! Eddie the owner& his wife think they can disrespect paying customers no sir I will not go back and I will also be contacting the health department because I know for a fact that the condition Eddie THE OWNER left my nails can easily cause an infection.. I will try to upload the pictures.. Every time I've been here Eddie has been rude but I just get my nails done and keep pushing but today the rudeness got to me and I felt I had to write a review... Which got me PUT out.. We are in USA and I'm entitled to MY OWN OPINION!!!! Please find better service WALMART nail salon same price WONDERFUL CUSTOMER SERVICE AND GREAT WORK!!

It was my first time here today because I was prepping for graduation and haven't been to a nail salon in years. The ladies were very nice and Ya did a great job with my nails, not forcing me to upgrade with extras. The only thing I didn't like was the result of my waxing eyebrows & lip. Usually people would pluck out the short hairs remaining that didn't get caught by the wax, but the lady that did mine didn't do it. I didn't notice this until my glasses were on and I was halfway home. I probably won't do waxing there again since I have to finish the service myself, but I do recommend going for nails.

I came on my lunch break and Eddie did a wonderful job on my nails and even took the time to reshape and do a design for me as well. I was so pleased that I came back after work to get my eyebrows done and his wife, Christine, did an AMAZING job waxing and reshaping my brows. Eddie even remember my name which has never happened at any nail salon before. They're both so friendly and do an excellent job. Thank you both so much! I'll be back in two weeks :

Atlantic nail salon is hands down the best in & around Charlotte. I have been going to them for a couple of years but had to relocate so I tried a few other places to spare me the commute. HUGE mistake! No other salon can match the talent the nail techs at this salon bring. I go to them with complex designs & they always accommodate my desires with excellent customer service & designs that are beautiful & unique! Other salons not only fail to execute nail art to perfection as Atlantic does, but they charge way more for standard nail jobs. Don't let the negative reviews deter you from treating yourself to this gem of a salon, they deal with difficult clientele being in an urban location who sometimes take advantage of the technicians accommodating nature & try to get free services. Needless to say, I have returned to this salon & can't express what masterful artists these people are. I walk in needing a fresh look, and leave feeling sexy, powerful & ready to conquer! I won't go anywhere else!

My experience at Nail Atlantic was very pleasant. While decor is lacking a bit the place is very clean and organized. I was attended to quickly with quality work. I got an acrylic fill in, cut down and gel color with impromptu design by Eddie. He was very nice and chatted with me enough to keep me entertained while his mother in law did my pedicure. His wife did my eyebrows and they turned out spectacular with zero discomfort! The only suggestion I would give is to give longer massages during the pedi, I'll definitely tip more for that!! Prices were fair and I would come back and recommend to others.