Bass Factory Outlet

I was not happy with the customer service. I felt not welcomed there. But, there was one employee who was friendly and asked if i need any assistance. However, they could work on their customer service. Location: Clark pond, South Portland Maine.
2 7 years ago (16-03-2018)

Good values. Quality products.
5 7 years ago (03-06-2018)

Asked 2 associates question got the answer we haven't had that product on years. I did show them they still carried the item. And I got a smart retort.
3 8 years ago (15-11-2017)

Girlfriend bought a pair of shoes from here two months ago and had them start coming apart from the soles. Went in to try to exchange since we had previously been informed by manager Brandon that there was a three month return policy with receipt. Brandon comes over to assist the associate and proceeded to humiliate my girlfriend by saying that her sweaty feet are to blame for the damage. Offers store credit for amount less than what was paid for even with original receipt. This situation could have been handled very differently but this manager representing Bass handled it in a very unprofessional manner.
1 8 years ago (29-10-2017)

Christmas shopping.... One employee loudly asked if she could help me 4 times. It was awful. At check out time i watched as 2 other employees laugh at another shopper. I'll wait until this staff inevitably turns over before returning.
1 8 years ago (17-12-2017)