Beacon Hill

Loved the layout of the place but i guess i was supposed to be happy to be scammed. The woman i spoke to told me she would give me a welcome home letter when i got approved and didn’t and then the calls and messages stopped coming in right before my move in date. No lease no welcome home letter nothing. Please watch yourself at these apartments they will take your app and admin fees but won’t do anything to help you please dispute with your bank if you can.

I moved here recently and I love my apartment layout and the location however the pictures the have posted are only for the display I swear I requested a newly furnished apartment and am willing to pay. What they gave me is old and falling apart. management is horrible they give people gift cards to make this place sound good I love maintenance they always try to help via online even when the office is closed or they simply won’t pick up the phone. When I first tried moving in on the date the lease started, they basically told me I was homeless and couldn’t move in because they didn’t move in any appliances in that unit and wouldn’t allow me to move in with them not in it so I demanded another one because how was that my problem? It was in the lease. Unless of course they wanted to cover a weeks worth of hotel cost until they told me I can move in and additional U-Haul fees. I’ve heard this story multiple times from them and other residents. I then had to go to the laundromat because I didn’t have a washer and dryer even tho it was in the lease. Here it is after Christmas and I haven’t had heat for over a week and they have known about it. My toilet bowl was broken when moving in they replaced it after dealing with my floors flooding for days. The floors will come up/ bubble up if you use the heater they give you when your heat is out. Tons of holes patched improperly with a bad paint job, tons of water damage under the cabinets they won’t replace you won’t have a bedroom light if you care about that. They won’t let you remove the trash pick up fee they over charge for when you don’t want the service. Bruh the dumpster is 2 feet from my car I told them that. There’s glue coming out of the floors. THE MOLD TO THE GUY WHO WAS COMMENTING ABOUT IT EARLIER mine was 3x as worse all over every single vent. I couldn’t figure out why I have sinus problems at home thought it was allergies no just the 4 years worth of Mold. Mind you I moved in only a few months ago didn’t know I would be moving in with roaches that they can’t seem to control but charge you a pest fee for as well. I will never renew probably ending it early worst apartment my old one was nicer & cheaper

WOULD NOT RECROMMEND. Applied and had to repeatedly call/email to get a status. The move in date was changed on our portal twice without us stating this and then when we finally reached someone to confirm a move in date they upped the rent. The apartment was disgustingly dirty when we moved in. I notified Jael and she said shed call me back after speaking to the manager and days went by with no contact till my S.O went to the office she stated they had a $100 gift card for us. Communication is ridiculous. We had to purchase a shower rod and we were not reimbursed or even acknowledged on this. So many things were broken in this apartment upon move in. Couldn't take a decent shower for 2 weeks because the water would get EXTREAMY cold then EXTREAMLY hot over and over. The office was extremely rude and stated it was because the building is old and runs off of only 2 boilers. She stated it was due to multiple showers being taken in the same time frame. Her solution was to basically wake up and shower before everyone else. Finally they had a plumber come out after we complained multiple times and now it works fine. The mail boxes are being left open and we are missing this being delivered to it and are now considering a P.O box that we shouldn't even have to be thinking about. The solution given BY THE PROPERTY MANAGER was to pay for the Fetch service provided as they don't deal with the mailbox not being locked.

This place is terrible. Everything is dirty. There was dried blood on our closet door. Huge holes in the walls with just putty slapped on them. Stray cats everywhere. They charge you for services you don’t need or want. Valet trash, which you can’t use because the cats tear it up. People are always fighting and partying in the parking area until 2 - 3 in the morning. I know this because they wake me up. People don’t leash the dogs. If we weren’t on a lease I would move out and we have only been here for 5 weeks.

*update* almost 3 years later and we still live here. New property management took over about a year into being here and they are AWESOME! They host events for the community living in the complex on a regular basis. They host game nights and pool parties with a D.J. and always feed everyone. Reginald, Makeeya and Andrea in the office go above and beyond to help you with anything they can. Literally anything. They're wonderful and always kind. Maintenance is always quick and respectful and I trust any one of them to be in my home with or without me there. They do their best to fix things well I don't live in an updated unit so there's always something needing attention. We SO appreciate the things this property management team has done to bring the value of our community up. They've added a playground and an off-leash area for pets as well as other improvements like fresh paint and updated landscaping. Close to everything. A short drive to south park. We have been here for 6 months and we don't have any complaints. Relatively quiet for a big complex. Maintenance is friendly. Office staff is kind. Very diverse community. We love the pool in summer! We will likely move when our lease is up, but simply because we need more space and would like to have a yard

The worst decision we made Since we decided to apply, we were promised to install a washer and dryer in a few weeks, 7 months have passed and we still don't have it, they tell us that maybe in 3 more months! The pool opened several weeks late and only lasts open for a couple of weeks and already closed a couple more.

Enjoy the proximity to uptown. Staff is very courteous and always respond as soon as possible if you have issues within your apartments. Maintenance people are the best, no waiting around a week for getting the job done. I have put in work orders late at night and the maintenance staff was in my apartment immediately. My neighbors are friendly and respectable of your space. Always plenty of parking spaces and the ground and trash bins are always clean.

Here's and update guys on my apartment we're going on over 6months of me complaining about the mold 2 visits from servpro and they didn't even bother to clean the mildew off the vents... this place is a joke I don't suggest living here..nothing gets done unless u make a serious issue... I woke up last Friday to someone roaming around my apartment apparently and exterminator that they gave my key without my permission

I love living here! Let me begin by saying how fantastic the women are that work in the front leasing office. Brittany and Gigi are absolutely amazing at their jobs! If you have a problem or complaint I can guarantee they will handle it immediately and very professionally. I’ve had to call maintenance to my apartment a small handful of times and they too are fantastic and very very efficient and their jobs as well and have done a great job at fixing the problem immediately and they always assure me it has not been inconvenient for them at all and to call them anytime I need something repaired. So friendly as well!! I’m so pleased that I moved here!

Toured last week and really enjoyed it! Got to see the 'upgraded' version and it was beautiful. Definitely on my list of potential apartments. The ladies at the desk were also very sweet.