Bear Creek Auto Storage 2

Bear Creek Auto Storage # 2 does NOT tow cars. They are NOT a wrecker service. They do NOT even have a wrecker or forklift available to move vehicles around. Several wrecker services USE Bear Creek Vehicle Storage facility to store the vehicles that they have towed. They have nothing to do with "why" your car was towed. You need to call the actual wrecker company AND the owner of the property, where the vehicle was towed, to discuss the "why" and dispute any issues that you have with them. Bear Creek Auto Storage has no power in correcting or discounting charges. All charges are imposed by county, state, and then tax.
5 8 years ago (23-05-2018)

I work as an engineer in a customer centric environment where customers, vendors, and non direct client are dealt with dignity and respect. This place is so terrible and I had to retrieve my car that was towed wrongly. I didn't want to argue and had no intention of arguing as it has already happened but I called and had to deal with an irate individual. I wasn't even irate at all but was cordial and kind but this man treated me with so much disrespect on the phone because I couldn't understand the hours. Instead of clarifying that an appointment can be made on the spot and an appointment was needed to pick up the car during the weekends, he kept belittling me for not speaking and understanding English. The man eventually hung up on me. Then my friend who is American called and received the same treatment, he too didn't understood the procedure as it was really unclear. Lastly, we made sense of it without his help and eventually settled for an appointment and picked the car up. I don't know why that man is like that but I pray that he treats people with respect and dignity. I could've responded with anger and demean his dignity for not receiving a higher degree and not speaking more than five languages but I don't fight fire with fire. Kindness and compassion is the best response. If you are this man, I ask that you speak with me in person and let's have a conversation.
1 9 years ago (16-12-2017)

My car was towed by this people. I park in apartments to pickup a family member for dr. Appointment I took a bout 5 minutes when I go back my car was towed look's like this people just chasing cars to be towed when they don't have work(accidents) shame for this people. Hope can make a law about this person's.
1 8 years ago (17-04-2018)

If your car needs towed this is a great painless place to have it towed.
5 8 years ago (28-02-2018)

I have never been treated more rudely and with disrespect than this place. Completely unprofessional. Had the gumption to ask me if I wanted to give this hell hole my debit card after being treated like that. Showed up 15 min early to an appointment and refused to see me until the appointment time. Uncooperative. Offered to wash my car to make it all better. I had no choice to but to deal with "Mike" and wish I could erase memory of dealing with that guy. Just because your window was broken doesn't mean you treat a patron that way "Mike."
1 9 years ago (05-08-2017)