Reviews
Taking yet another set of track wheels to Alex and the gang for a fresh set of Race Tires. These guys never let me down. Great service every time! Many of my Track Day friends use Belle Tire Plainfield as well.
Okay, here we go. A few months ago I had a set of tires mounted here on some very high end expensive wheels. This location damaged one of my wheels then Tim tried to deny doing any damage. Then he offered to fix them as cheaply as they could were his exact words. I had to go through a whole process, getting corporate involved, they had to check their cameras looking for any previous damage etc…. Took probably a month of back and forth for them to finally buy me a new wheel. Now, after I finally get my new wheel ordered from Japan, so it took a while I go to a new reputable place to have the tire removed from the damaged wheel and mounted to the new wheel. I had informed them that the tire had a very slow leak. I had just assumed it was from the damage to the wheel that this Belle Tire caused. Boy, was I completely wrong. This location also damaged the bead of my $500 tire on top of damaging my $1300 wheel. I would recommend staying clear of this place. Not only was Tim extremely rude about this whole situation but he also denied doing any damage at all until I got corporate involved.
Purchased new tires from Belle Tire a little over a year and a half ago and already need to replace them. What kind of reputable company does that? I took my grand kids with me and it was boring for them. Kids are kids. My youngest grand daughter forgot her tablet and we went back to Belle Tire to get it. Both grand daughters went in and the lady working told them how rude and disrespectful they were. They did not do anything wrong, they were just bored 8 and 10 year old little girls. Never will I step foot in Belle Tire ever again.
Always happy to help you out. I bought tires there prior, get them rotated, oil changed, had AC checked out and charged so I'm set for a little bit. Good work!
THEY DIDN'T REPLACE MY OLD VALVE STEMS AND SURELY DIDN'T CARE ABOUT ME AFTER THE SALE. I purchased four new tires because my old tires had good tread but were leaking air. I just found out Belle Tire did not replace my ten year old valve stems although their installation package states new valve stems are included. All four of my valve stems were leaking. I've been driving around with 22-24 pounds of air damaging my brand new tires for over six months. I called on April 02, 2022 to make an appointment to replace the valve stems and was quickly told they don't make appointments for that. I would have to drop the vehicle off. The sales person definitely didn't care at all about me or my problem. It's funny how you can make an appointment to purchase new tires at Belle Tire but after you purchase them they make you drop your car off to correct a problem they caused in the first place. I admit their prices were fair but driving around with low air in all four tires and risking my life because they didn't perform the service I paid for surely isn't worth it. I'll never buy anything from their again.
I came on Monday night and talked to one of the managers. I believe his name is David. At the time of my arrival, he was working with someone else but as soon as he was done helping that person, he greeted me with a smile. On this day, I got my tires rotated, balanced 3 out of the 4 needed balancing and I got an alignment check. To everyone’s surprise, the alignment was still good. Thank you very much for having me in and out in a good amount of time.
Mgr. Alex and his Team are always happy to assist! Very professional and friendly service. They have earned my trust and have proven its not all about the money. You can tell they just want to take care of Customers.
John at Belle Tire in Plainfield always takes great care of us. We appreciate his attention to detail.
When purchasing the tires we had a great experience, however after has been different. The tire got a nail in it and we purchased the warranty so my husband called to ask them when he could bring it in to be looked at and they said anytime no appointment needed so he drives 30 miles and they can’t get him in, I do the same thing, call and they same come in any time, I asked this time if a certain time worked better and the guy on the phone said no come in any time, so I drive out there and they say 3-4 hour wait, nope! Just schedule me an appointment then! So annoying
I couldn't be happier with the service and products I purchased today at Belle Tire Plainfield. My vehicle is once again a pleasure to drive thanks to Alex and the very capable mechanics at Belle Tire. Thanks a million guys! Great experience!!