Beneficial Bank

I had to run to the bank downtown on my lunch break today. I was so stressed. I needed a new ATM card. I had no way to pay the parking meter. While waiting I kept walking to the window to look at my car. The representative Isaiah told me to go sit in the car and when my card is ready he would bring it to me. He came out in about 3 minutes. I have worked as a RN for over 20 years and I have tried to be super good to people. In this city you never really expect kindness but it is always a welcome surprise. Thank You Isaiah!

DO NOT waste time here WSFB. Walk 2 blocks to 18th St and go to M&T. These people are not interested in doing business. They are only interested in being rude, arrogant, and condescending. At M&T they want your business and will treat you right.

I've been banking with them since I was a kid. While many banks have grown to integrate new technology, Beneficial seems to have taken a step backwards. Depositing checks through the mobile app is only effective if you do it Tuesdays through Thursdays. If you do it any other time, you're at the mercy of the system - which apparently takes Mondays off.

I opened an account here on the 20th.Excited to come to a new bank.I was given incorrect information when I entered this branch on my next visit returning 2 days later.In addition come to find out the branch specialist who opened my account never even mailed out my debit card.Seeing that this bank doesn't issue immediate temporary cards.Like a larger institutionalized bank i.eWells Fargo,BankOfAmer.Its such an inconvience on the customer!I spoke to the Branch Asst.Manager Mrs.Castillo.She was extremely un empathetic to the situation.Overall very nice nasty and contradicting.Not a good experience here go to a different branch.When you enter they don't even acknowledge you with a smile.The tellers just do what you ask and yawn and talk amongst each other about how they cant wait to get off!

So useless if I can’t even come in to open a business account.

Excellent service and Excellent people. God Bless America.