Blackstone Valley Community Health Care

I switched to BVHC in 2/17 after several so so experiences with other practices. I love, love, love Kelly Cunningham as my NP and Dr America Foster. What I'm not crazy about is the reception staff at the Central Falls office which seems to have little patience for those who don't speak Spanish, and sometimes can be very condescending. It's very rare that they're friendly. It's important that the staff is good and friendly as they give the first impression to new and current patients. Patients aren't the enemy--we come to BVHC because we need help with our health. We should be treated as customers because in many ways we are.
4 7 years ago (28-05-2018)

This place is horrible always have set my appointments here then one day they canceled my appointment and asked me to call a few months later because they were losing a lot of doctors . When I did call they told me I Was no longer a patient there and needed to become one again there for having to call almost everyday at 8 just to go see the doctor and set up a one day visit not to get checked but to speak with the doctor then they would set me up and appointment. I told the lady I would need to know time in advanced she said if I did that then they could set up a one day visit for January and it’s november . Im really disappointed in there lack of concern for my physical and health they have a new system in place where visiting one day for questions doesn’t help me because I cannot lose work and just lack of communication now I’m left to have to find a better place that cares more for their patients .
1 8 years ago (06-11-2017)

I am disgusted by my experience here. I needed a new primary care provider, and I called to request a physical in order to get blood work done. I went in (twice because I was not allowed to complete new patient paperwork in one day), had what I thought was a basic physical done, and got blood work. The blood work was tested for over $100 worth of things I did not ask for, and I did not get the cholesterol and glucose information I needed! Then I got another bill, this time from their office because my visit was not covered by insurance (after I was assured it should be as a new patient visit). Turns out they did not conduct enough tests to qualify it as a preventive visit. Instead they charged it as an office visit so only part of it is covered. I ASKED for a physical, and nobody informed me this was different. I can walk here from my home, and nothing will make me go back. I would rather drive to Newport than use this convenient location because I have been taken advantage of. Bring a list of tests you can decline AND DO IT so you don't have any nasty surprises. Good luck. I will not go back, and I suggest you don't either unless you are shown EXACTLY what they are doing and how you will be billed for it.
1 9 years ago (14-02-2017)

How can you call yourself a medical clinic when you give first appointments for interviews only and the actual doctor visit for 3 months later. It’s November and you want to tell me that you cannot help me with blood pressure meds until February? ! Wow, if they really don’t want patients they should just shut down. Worst service ever from community clinic.
1 8 years ago (18-11-2017)

The worst place.... It really sucks,,, 4 months for an appointment and could not see a doctor... They monopolize patients... I stick with care new England.. And i writing a letter to the government and i want action against this disgrace.
1 8 years ago (19-12-2017)