Bluegrass Home Medical

I have home medical equipment provided by Bluegrass and paid for by my insurance company. The service I have received is usually slow and unfortunately the equipment needs service quite frequently. It is not unusual for company any reps to be rude to me over the phone. I recently need service on equipment I use continuously and suggested 24 hours. They told me they would get here when they could. I got the impression it might be a week or longer. I cannot recommend this business and urge you to avoid them if you can. You'll be glad you did.
1 9 years ago (30-08-2017)

Great Medical Equipment Supplier with a large selection of equipment and services. They even offer Consumer Financing on their Lift Chairs and Mobility Scooters. A great home town company that can assist you with your medical equipment needs.
5 9 years ago (06-09-2017)

Went in with a prescription for a medical postop shoe on Thursday for a broken toe. The lady glanced at it and handed it back stating they didn’t have it. I asked if they could order it, was told yes it would be in the next day at noon. By 2pm the next day I hadn’t reveived a call so I called them. The lady said oh we forgot to order that, it’ll be wednesday and it’s not covered by insurance. Mind you I can’t walk, so I said nevermind I’ll come pick up my prescription. Get there and they can’t even find the prescription, not to mention they were rude and uncaring. I went to Kings Pharmacy and promptly received the shoe I needed and it was covered by insurance. I’ll never do business at Bluegrass again.
1 9 years ago (01-12-2017)

Went in with a prescription for a hinged knee brace. I handed it to the lady and without barely looking at me or asking for my insurance she hands it right back saying this isn't covered under insurance. Called another pharmacy guess what it was covered 100%. Will never go back. I have never been treated so rudely.
1 9 years ago (10-05-2017)