Boogie Music - Phoenix

Reviews, get directions and contact details for Boogie Music

Address: 3562 W Cactus Rd, Phoenix, AZ 85029, USA

Phone: (602) 978-6688

Website

State: Arizona

City: Phoenix

Zip Code: 85029

opening hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews

Great store with hard to find gear ...got a sweet single speaker cab for a sweet price..worth the drive from Tempe...

 7 years ago (27-04-2018)

We frequently visit Boogie Music. We’ve used them to repair a few different instruments for our family, and rent an instrument as well. I’ve also purchased a few instruments and books as well. They’re always very helpful and accommodating. Multiple times have fixed things for free. Provided a free new case for my daughters rented cello-even though it was my daughter’s fault that the zipper broke. All the staff is very knowledgeable about a lot of instruments. We’ve always had good experiences.

 7 years ago (07-12-2017)

I purchased a lightly used Maton TE808 Acoustic guitar from Boogie Music at a very fair price.

Frank, the salesman was very helpful and friendly.

I also talked a lot and dealt with the owner, Cliff.  I saw a lot of other Google reviews on here giving Cliff some harsh criticism.  I found Cliff to be straight to the point, honest, and firm.  I guess by being that way, he is not some people's cup of tea.  However, I respect how hard it is to run a brick and mortar music shop these days with all the online competition.  Cliff doesn't beat around the bush.  He tells it like it is, is very direct, fair, and firm.  I can dig that.

I also dealt with Brent, the repair tech.  Really nice guy and very helpful.

I had an issue with the pickup on the acoustic guitar I purchased, and after talking with cliff, I brought it back to get looked at.  Cliff made it clear that the labor would be covered, but if parts needed to be replaced, that's my responsibility.  I agreed as that is fair.  

It took Brent all of 5-10 mins fixing the simple issue: a simple screw was loose, creating a break in connectivity.  

5 Stars for Boogie Music all around!!!  I still love the guitar and am glad I stopped in!!!

 7 years ago (14-03-2018)

Great service! They've been serving the west valley for a long time. Love that they have lesson space in the back.

 7 years ago (20-01-2018)

The only reason I go to Boogie Music is for the absolutely wonderful work the Luthier, Brent does on my guitars at a very reasonable price. He gets 5 stars!!! Also the instructors are very good, at least I can say that for the guitar instructors. Now the reason for the rating. They have poor selection and fairly high prices. As far as guitars go, they only stock Taylor guitars (which are very good). Go try them there and find a better price on line. They do have some electrics, but mostly used or consignment. Now, the number one reason for the poor review is the owner. I give him a rating of ONE!  To say this man is unpleasant, is being generous. He doesn't want to answer or makes you wait for the simplest of question. He can't handle more the one thing at a time. He will not let you see or talk to the other staff in the shop. Just  today I picked up a couple of guitars I had work done on. The luthier was out. I said OK and paid for the work and took my guitars. I got home check them over and all was perfect. I wanted to call the shop and thank Brent personally for the fine work. The owner answered the phone and I asked to speak to Brent. He said, he's to busy and we are taking all calls for him. Didn't ask if I could leave a number and have him call me back. No pleasantries of any kind and would not let me speak with him, period!  No other options where given to me. I have been going there because of the luthier for over two years now. I stopped going for months because I didn't want to run into to the owner. So my suggestion is, if you want great work done on your guitar and can avoid the owner, go. Otherwise find somewhere else. All the other staff is quite pleasant. Unfortunately I will have to find another place to go. I'm not willing to deal with that kind of altitude and service from this person.

 7 years ago (31-01-2018)

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