Bronx Honda

We had a great experience when we walked in to Honda. A gentleman named Joel helped us out. He was very patient answered all our questions more than once made share we felt secure about everything set down with us, repeat himself if needed and made us very comfortable he want to make sure we walked away exactly what we wanted to and what was good for us and our kids. Thanks Joel. We are enjoying our 2018 car.
5 8 years ago (07-05-2018)

Nanci is the greatness!! If you are looking into get a new car please go and see her. She will walk you through the entire process and get you the car and deal you want. We were looking to upgrade our 2010 car and we walked out with a brand new 2018. Thank you so much Nanci!!
5 8 years ago (29-04-2018)

Gave me a solid price via email, honored it. Indar was super straightforward and easy to deal with. Probably the most painless new car purchase I have ever had. Knocked it out fast too.
5 8 years ago (26-05-2018)

I am very pleased with my newly leased and more importantly the service and professionalism that I received throughout the process was excellent. Your knowledge made the sale flawless and I appreciate it. Thanks Joseph Tam Sales & Leasing Representative.
5 8 years ago (16-04-2018)

PLEASE PLEASE take a minute of your day to read this to help yourself. You will know why this review is so long once you read it. Beware: Your relationship with this place will go down hill once you sign the papers. And the attitude towards customers who already purchased a vehicle is disgusting. We came to buy a certified used car. while showing us around, Jason (sales guy) told us MULTIPLE times that a certified car comes with 6 oil change services. So, we chose our car and when they were doing the numbers, they automatically added a $1299 certification fee. Even though the car was already certified. When we asked why we have to pay again for a car that’s already certified, they removed the fee. Not only that, when we talked to the finance guy, FRANKIE, he would only tell us the monthly car payments. He added warranties(that I didn’t ask for or want).When we asked him to break down the numbers, he asked me to “do it myself”. So I did. And realized he added $1500 to the price of the car excluding all fees and $4000 for the warranty. When I asked him about this, he said it’s closing time, he will explain to me over the phone. So I left with the car. When I called the next day, he said he will talk to the sales guy(JASON) and take care of it. And there you have it, that $1500 and $4000 was removed too. He told me he cannot send or explain to me the paper work on the phone, I have to go in person. Today I went in person, to get my paperwork and oil change. When we asked about the oil change, JASON went to Frankie,who wouldn’t give the oil change vouchers because they “come only with new cars” as per him. Even though we were told MULTIPLE times by Jason that it comes with our car too. Frankie then passed our paper work to Jason and thought that’s all he had to do. He had a client in his office so we were told if we wanted an explanation, we had to come back. We went to the service center because we had to change the headlight (couldn’t get anything done there either because they were too full) and came back. Frankie was chatting away with his coworker, when we said “excuse me can I ask a question” he said okay. We asked about the paperwork and were rudely told by both of them we had to wait again and that he’s talking to a customer. AGAIN, it was a coworker. Anyway, when we went in, he said everything’s in the papers. “What you need explained? It’s all there. What’s your question? You know how to read.” We asked a question, he answered and if we asked anything else he stopped us to say “you asked a question, I answered”. MULTIPLE TIMES. he was so bothered that they couldn’t add those extra charges to our purchase that he didn’t want to explain anything. Save yourself the cheating and dishonesty and go to another place.
1 8 years ago (28-04-2018)