Carrington Place Rehabilitation & Living Center

I spent 2 weeks in rehab and I must say this experience was above what i expected . The nurses and staff were very caring and the physical therapy staff were wonderful!!!! I I would highly recommend this facility if you need the care. The whole staff were very polite and made you feel at home. Also the student nurses were very caring and helpful !!!!! I must say Thank You to everyone for your kindness and caring!!!!!
5 7 years ago (07-04-2018)

The staff and nurses are outstanding. They are very patient and caring to the residents and their families. I would not hesitate to recommend them for my or others' family members Nd friends. Facility is a little tired, but the nurses more than make up for it.
4 7 years ago (01-04-2018)

The facility gave false reports on my mother and how she was doing while her health was trending downhill. The facility also didn't follow legal guideles in medical power of attorney procedures. The director puts on a facade that he cares about the elderly but when you deal with facility long enough you see through Mike McSwain
1 7 years ago (19-05-2018)

I chose Carrington for rehab for my parent after they had major surgery. Although the Carrington facility is a little outdated appearance-wise, the care my father received was very good to excellent. Dr. Patel was excellent, as were most of the nurses and supervisors. The physical therapy staff was especially outstanding.
4 7 years ago (28-12-2017)

Beth- I empathize with your positIon and I appreciate the strain of being a caretaker for ill and aging parents.. Diabetic Concern: 1) I understand your concerns about this. I'd hoped we were responsive to your concerns once we were made aware. I am sorry if you did not feel as though they were addressed the right way initially. I am happy to hear that you were pleased with the outcome after meeting with the team. 2) In regards to the Medicare Issue ....Skilled Nursing Facilities are required to provide a Notice of Medicare Non-Coverage (NOMNC) to Medicare health plan enrollees when their Medicare covered service(s) are ending. The NOMNC informs enrollees on how to request an expedited determination from their Quality Improvement Organization (QIO) and gives enrollees the opportunity to request an expedited determination from a QIO. A Detailed Explanation of Non-Coverage (DENC) is given only if a beneficiary requests an expedited determination. The DENC explains the specific reasons. 3) Allong with the NOMNC letter, enrollees also receive a ABN letter (Advance Beneficiary Notice) which informs them, or their representative, of services (like therapy and skilled nursing) that will "likely" not continue to be covered under their Medicare part A plan. Per our protocol, we notIfy all enrollee's the week leading up to the last effective covered date. To provide them with the NOMNC and ABN letters, and explain what needed to be done should they wish to appeal. I do not know the specifics in your mothers case, per your statement above, you "filed a complaint with Medicare and won." What it sounds like, was you appealed to CMS on behalf of your mother and the appeal was approved and she did receive a Medicare A benefit extension. At Carrington Place, we have a set procedure for handling any concerns from families, residents or visitors. If you are not pleased with the care or the facility, and are truly seeking a resolution, it is important to inform someone that certainly seems able to help resolve it. I assumed we resolved your concerns as they were communicated. I wish to have been given the chance to assist you in your cocnerns further. Though I will look into the items you have mentioned here once again. I do wish you and your mother the best of luck going forward. Warmly, Mike McSwain
5 7 years ago (06-10-2017)