Certi-Fit Auto Body Parts

Please stay away from this company. You will lose your money. They have a return policy but you will not be able to get an exchange or your money back. I bought a part on 8/2/ 2024 when I opened it was broken and used. I called immediately to the store on the same date and they told me it was my fault for not checking the part, even though I was buying a brand new part. I called corporate too and the told they will get back to me. No one did, so I called on 8/5/2024 and they told me the same thing. That it was my fault. I reached out to corporate again on 8/5/2024 to costumer services and nobody responded. Please spend your money somewhere else because you will lose it with this company.

Well, I didn't have a good experience in that space. Firstly, as I have no experience with car parts, I showed the exact photo of the ones I needed and the salesperson didn't try to understand what I wanted and sold what he believed was good. I went back to return the parts because they didn't work and then the other salesperson made fun of me in front of everyone in the place and said he didn't have the parts I really needed...

Picked up some headlights for 2006 Honda Odyssey. Perfect fit. Nice replacement for those old crusty plastic yellow headlights.

Been dealing with these guys for 8 + years. Was told they had the bumper I needed in stock. Arrived at a good time when it wasn't busy. Took about an hour and finally I asked chip about it and he told me they couldn't find it. I understand inventory is off. But the fact that I had waited for an answer and never got one till I asked was the frustrating part. Chip could work on his people skills.

Easy to get to right off I-85. Good prices fast service. Big inventory.

Came here to get a hood for my truck I gave them my exact model and says it will fit but there is a huge gap in the front and since it was painted they can’t do anything. Terrible place don’t come here

My family orders from here frequently and recommended this place to me for a rear bumper however the new manager who recently started named chip provided a horrible customer service experience, from him having a line of people in the lobby during covid and taking more than 5 calls at once while the line grew longer . Once finally my turn he asked what was needed and asked for my contact information he also informed me to contact him later that day which I did . Speaking with another person he confirmed that chip had not placed my order but saved my information. I went today to pay for the bumper and it was chip who first said he did not have my information but then after finding it confirmed he had no bumpers in stock. I recommend send chip back to where he came from or actually let him go as this maybe why he left the first store. Other rep is Rick. I will also be sending an email because chip did not want to provided me higher up contact information when asked because “he’s the manager” every manager has a boss. My brother will also be calling and I would love for the same service to be provided and if not media will have a ball with the story I will provide if women are treated differently when it comes to cars. EDIT - Rick showed me great customer service over the phone I appreciate him for that he provided timing of when the part should be in. Very correct and upfront thanks Rick, I still dislike chip

They have what I needed I was only there for 10 minutes and back on my way!! Parts seem like good parts so we should see!!

We did take out.The place was cradeit and nowhere to sit so we got our food to go love the food, try togo early you might get to dinner in it was picked, no place to set so had to go.I don't have a photo so I'm going to leave at that's

Horrible customer service and they never have nothing in stock and when they do have them the panels always have dents or something wrong with them . It’s like the staff here has a bet who can NOT sell the most because they get a joy out of saying “WE DONT HAVE IT” good luck tho smh. I wouldn’t buy a part from here if it was the last place left …I rather get it on eBay or junk yard for that !!!