Champion Windows and Home Exteriors of Louisville

Can't really speak for the quality of the product as the people never even showed up to my initial appointment. No call. No e-mail. No text. No voice mail, NOTHING. So that right there told me all I needed to know about the companies RELIABILITY. Just wasted my time more than anything.
1 7 years ago (28-02-2018)

USE CHAMPION WINDOWS FOR ANYTHING!!! UPDATED Review. After contacting the local office and they said no to the repaire I posted this review. The reginal office then contacted me and informed me they would be out to fix the problem. Several weeks later I goy a call from the local office and they said" We cought them on a bad day and they were sorry for the way the treaded us. we will be out there next week to take care of the issue." The did come next week and took care of the issue. They installed a sunroom the insulation under my deck after six months is all falling down, it looks terrible They will not fix it. They said it would cost to much to do it correctly. The doors don't lock. My wife wants a bay window to be install, it will not be with Champion. I will never use them again nor will I recommend them. I went to their office everyone said oh yes, we will fix that, the manager of repairs came out and everyone got quit, he said no we will not fix this. It was my fault because the wind can get under my deck. They knew the wind would get under my deck and said nothing when it was installed. Everything was going to be great when before they got my money now it’s my fault. DON’T USE CHAMPION WINDOWS FOR ANYTHING!!!
4 7 years ago (23-04-2018)

We have made several purchases from Champion Window over the years and would not consider any other source for our window and door needs. Their sales people are knowledgeable, efficient and help us make the best decisions. The installation crews come to work, complete the job and clean up after themselves. Everyone is on time, the products are properly made and they back their work with an awesome lifetime warranty. The prices are competitive and you more than get your money's worth. We could not be happier! Champion is the only way to go.
5 8 years ago (08-08-2017)

I own a home that has a 4-season sunroom which was built by the previous owners and I have no idea what company was used to build it. The sunroom has been problem free for the past 7 years and now we are having an issue with one of the sliding doors. Today I called Champion and was immediately told that if the room was not built by Champion, they could not help me. I asked if they would be willing to look at the sliding glass door and again was told they do not work on anything unless it was a Champion sunroom. Seriously?!? How about offer to look up my address in your system to see if it was built by Champion? Customer service was terrible! And this rule does not make since! You have lost a paying customer.
1 8 years ago (16-10-2017)

Crooks do not trust these people in what they say if you give them a deposit they will not return any portion of it if something were to happen they are not easy to deal with nor are they compassionate in any way shape or form keeping part of your deposit for materials is understandable They do not need tokeep all of the $5000 deposit
1 8 years ago (15-12-2017)