Citibank

The branch closed temporarily without inform their customers.

Pretty rude customer service. I was planning on switching over but I went to 2 branches and the customer service was bad at both so I guess it's a standard thing.

The best CitiBank Customer Service ever! Thank you, Georgeen! 5 Star based solely on Customer Service. Inside the bank was cool and clean. Line was not long at all although I spoke with Georgeen to clear up a tax document. The drive thru ATM is in a very bad location, Do Not Use It! Customer Service... Niiiiice

Delia was the upmost best , hands down! She was a true lifesaver today, and I’ll never forget that.

This bank has a terrible online security system, my account was hacked twice in less than two months and they never paid me the $400.00 bonus that they were suppoed to pay .

Good, very good. If you are responsible, you'll see.

For the second time now I’ve been unable to use the ATM because a violent homeless person is inside of the locked ATM area threatening to kill people. I’ve had enough and called Metro....this bank is a complete joke and does nothing to safeguard its account holders....do yourself a favor, cancel your account and go somewhere else!!!

This bank is a disaster. They have the worst customer service and charge ridiculous fees.